As an IT Solutions Architect at TCCA, I specialize in designing and implementing data-driven solutions that enhance business intelligence and operational efficiency. My role encompasses:- Data Strategy Development: Collaborating with business leaders to define and execute data strategies that align with organizational objectives.- Architecture Design: Crafting robust data architectures that support scalable, high-performance analytics and reporting.- Data Modernization: Supporting a multi-year data modernization project utilizing Microsoft Fabric, transforming legacy data systems into a unified, cloud-based data platform.- Advanced Analytics: Implementing advanced analytics solutions, including machine learning models and predictive analytics, to drive data-driven decision-making.- Data Governance: Establishing and enforcing data governance policies to ensure data quality, security, and compliance.- Performance Optimization: Continuously optimizing data pipelines and storage solutions to enhance performance and reduce costs.

- Leadership and Team Management: Managed two diverse engineering squads, comprising both remote international and in-person team members, to support Nike’s global CRM platform (Salesforce implementation). This platform empowered over 5,000 agents to manage millions of consumer interactions worldwide across various channels. - Project Leadership: Spearheaded a major multi-year initiative to completely redesign the Nike app and web chat, enhancing efficiency and effectiveness to meet evolving consumer and industry demands.- Strategic Planning and Execution: Developed and implemented staffing strategies, annual plans, and mandatory work projects. Collaborated closely with Product and Business teams to gather requirements and prioritize tasks. Worked in tandem with other teams and platforms to achieve overarching business objectives. Maintained comprehensive documentation, team processes, and best practices.- Stakeholder Communication: Utilized exceptional communication skills to bridge the gap between technical solutions and stakeholders with varying levels of technical expertise. Delivered executive-level presentations and project proposals. Conducted monthly presentations to leadership to review platform stability and incident management, ensuring continuous improvement.- Talent Development and Diversity Initiatives: Actively participated in Nike’s internship program and diversity recruitment efforts at major conferences and hiring events.- Adaptability and Efficiency: Thrived in a high-pressure, fast-paced, and ever-evolving environment, consistently delivering effective and efficient results.

- Project Scheduling and Prioritization: Scheduled and prioritized major funded projects and BAU work items for the Data Architecture team, working closely with other IT teams, business, and leadership to coordinate efforts across teams. Organized and maintained the backlog and sprint board in Azure DevOps.- Team Management: Managed the day-to-day operations for the Data Architecture team, including resource onboarding, handling internal and external escalations, and coordinating team-building exercises and PTO coverage.- SFTP Migration Leadership: Led the SFTP migration effort for the entire Employee Benefits area, initiating contact with over 100 vendors and facilitating testing and cutover for each one, while tracking responses and statuses.- Interface Design and Maintenance: Designed, tested, and maintained interfaces that passed data between various internal and external systems, centering around the database.

o Supporting and maintaining the day to day operations of the legacy Consumer Services Data Warehouse, including data flows, production issues, data discrepancies, server issues, and code changeso Daily monitoring of data flows and stakeholder reports to ensure accurate and up to date data, especially in response to COVID-19; legacy system is stale and unstable, and data issues need to be identified and resolved quickly to avoid propagation downstreamo Managing global consumer communication following delays in shipping, damage to products, and promotional compensationo Managing configuration of Consumer Service athletes, including hiring, transfer, and termination, in the Data Warehouse to ensure accurate reporting for stakeholders

o Increasing brand value by promoting brand to target audiences at public and private events, in stores, and in bars and restaurantso Utilizing excellent interpersonal and communication skills, leadership, sales orientation, multitasking, attention to detail, and strong presentation abilities

o Leading a major effort to redesign complex queries used for reporting, as well as designing and implementing 40+ new dynamic reports for growing business needs using Microsoft SQL Server Reporting Services (SSRS)o Managing a team of onshore and offshore employees validating demographic data, while also tracking common data issues and analyzing the root causeo Performing back end database updates, while maintaining a core set of common data update/insert templates which are being utilized in the design of a UI to eliminate the need for updating the database directlyo Designing, testing, and maintaining interfaces that pass data between various internal and external systems, centering around the databaseo Created a comprehensive document listing the 100+ interfaces containing details about the affected systems, referenced database elements, and job schedulingo Developed proof of concepts and performed solution analysis within the Business Solutions Unit in Cincinnati, OH before being assigned to an insurance client in Syracuse, NY.

o Responsible for organizing a large-scale database storing calibration procedures and reportsnecessary for annual certification audits; implemented efficient searching processes andmaintained physical copies of the same recordso Calibrated electronic equipment to verify that they were within the allowable tolerances, and performed adjustments and repairs when instruments did not pass these requirements

o Developed a LabVIEW-flow meter interface and flow meter test algorithm for SMAP thruster qualifications, and wrote a MATLAB program that analyzed and created graphical representations of the pressure and flow rate data collected.o Created basic model of a monopropellant catalytic thruster using MATLAB showing temperature and pressure fluctuations in the catalyst bed as a function of time and position.o Performed initial trade studies for in-situ gaseous oxygen propellant acquisition and production systems. JPL was awarded an instrument for Mars 2020 mission to demonstrate these processes on the surface of Mars named MOXIE (Mars OXygen In-situ Experiment) and evaluated Mars ascent vehicle concepts that would utilize the produced oxidizer.