Director Of Operations And Enterprise
Current- Strategic and Operational responsibility for building and visitor services, commercial activities, human resources. Including but not restricted to:
- Member of the Senior Management Team reporting to the Board of Trustees. Contributing to budget setting and monitoring, strategy setting and long term planning.
- Management of all staff contracts, welfare, induction and other training requirements.
- Recruitment and performance management responsibility for visitor services team, cafe and shop staff, volunteers, interns.
- Responsibility for delivering a high quality customer service with the front of house teams
- Maximising income through commercial enterprises such as Museum cafe, shop, and venue hires