Sarah El Maghrabi Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Unit Co-Ordinator Feb 2019 - Present• Ensure spreadsheet data is captured accurately across Orthopaedic consultants• Ensure all required data is captured through formulas in spreadsheets across all units• Liaise with management to come up with innovative ideas to capture required data to ensure marketing ads are as precise as possible• Weekly reporting of KPI targets to ensure patients are offered the most efficient services across Orthopaedic Consultants • Organise ad hoc clinics for consultants and ensure that they are informed adequately• Liaise with secretaries to ensure correct patient information is received via secure mediums• Cover the Diary Co-Ordinator position on an ad hoc basis - this role requires accurate communication between secretaries and consultants are transmitted in a timely manner• Reschedule clinics within a short notice period• Working closely with team members to ensure all time-bound targets are metBank Staff Dec 2018 - Feb 2019• Switchboard receptionist for 2 months, was then offered a full time role as an administrator cover for a month• Followed all GDPR and confidentiality guidelines with regards to patients’ and consultants’ information across the hospital• Ensure patients and visitors are guided to the correct department both face to face and over the phone• Filter all calls according to the Hospital’s policy during both Day and Night shifts• Order newspapers and organise kitchen deliveries to relevant departments overnight• Liaise with Secretaries, Consultants, Housekeeping, Porters, Duty Nurses, Resident Medical Officers, (RMO), Theatres and High Dependency Unit (HDU) across the hospital to ensure timely communication

London, United Kingdom

• Hire and train front of house staff within a week of employment• Standardise the Environmental Health Officer to national auditory standards• Changed the till screen for the restaurant to ensure a faster and efficient entry of orders• Liaise with Kitchen and Front of House staff to ensure timely serving of customers

London, United Kingdom

• Learnt to process Payroll, using their unique system, within a month of learning• Slashed food costs and increased sales by spotting trends, adjusting store orders and training relevant staff• Hit quarterly targets for a year by increasing efficiency of staff and usage of time to control overheads • Consistently accurate reconciling of figures in cash books and bi-weekly cashing up of store• Followed cash and security procedures when cashing up via G4S• Able to efficiently manage and decrease complaints, leading to decrease in complimentary slips given away (therefore decreasing expenses related to ordering them)• Ensure schedules created cater to varied peak times, deliveries, etc, to ensure customers do not have a dis-rupted service

London, United Kingdom

• Decreased costs by calculating variances from weekly reports • Prioritised areas of spending and ensured high priority areas were covered first, by managing monthly budget forecasts• Organised a schedule to ensure Petty cash is claimed in a timely manner• Followed company procedure to ensure security checks for the month like petty cash, donations and Loomis change are correctly logged into internal system• Reconcile restaurant cash book daily• Carry out audits (ad hoc, weekly and monthly) and give feedback in timely manner to the management team with any discrepancies found in company cash and security procedures, as well as how to manage and minimise them