Financial Wellness Content Editor
CurrentIndependent consultant to PwC's Financial Wellness Education Practice as part of Workforce Transformation. Supported and increased employee/client engagement through effective content strategy, development, execution, and overall content governance. Including, but not limited to, general financial wellness education, instructional design, and creative content. • Implemented and on-boarded Sales Force Marketing Cloud in partnership with a third-party vendor. • Established email templates and standards aligned with global brand.• Created and implemented content processes and best practices leveraged across the team for client engagement.• Developed, designed, implemented and executed marketing automation journeys, including 5 educational and interactive paths for clients' workforce. • 20% increase in employee engagement through content strategy, execution, and implementation of monthly educational content kits, including short animations, accompanying emails, customizable fliers, CCTV slides, and internal social media posts (text and imagery). • Increased webinar conversion to 64% through consistent and timely cross-channel communications. • Overhauled all content, design, content management, and processes for employee educational courses (61), leveraging Articulate Studio.