Work both collaboratively and independently to support the program delivery department through new and ongoing process improvement projects, training initiatives, and program coordination.• Improve existing and create new process documentation utilized by entire department• Serve as process expert for new employees during their training period and provide live support daily• Train new coordinators on best practices of program planning and delivery

As a member of the Program Delivery team, responsible for pre-planning and execution of Executive Education programs, both on-campus and virtually at Harvard Business School. Coordinate day-to-day operations for a combination of custom, open-enrollment and Comprehensive Leadership Programs.• Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session• Be the primary contact for faculty and participants for all pre, during, and post program-related support• Work closely with other Harvard Business School support departments to ensure appropriate operational support• Coordinate program logistics for on-campus programs, to include meals, housing and special events, both on campus and at local venues• As a Floating Coordinator, asked to fill in open positions on existing teams, both with and without advance notice, necessitating the ability to adapt to new programs and teams quickly and efficiently and having a strong basis of departmental processes• Collaborate with other Executive Education teams, including Program Directors, Enrollment and Admission Services, Finance, Client Services, Resource Allocation, Associate Directors

Personal trainer and group exercise instructor at 2 sites of Plus One Health Management -- Harvard Business School and Biogen Idec.

Responsible for instructing groups and individuals in exercise activities, providing customer service to members and prospects, and participating in day-to-day club operations. This includes: designing and leading group exercise classes; introducing new group classes to meet member needs; creating specialized training programs for individual clients to help them attain their health, fitness and weight loss goals; assessing potential group exercise instructors during hiring/selection process; training new employees; and selling new memberships and orienting new members to club offerings and policies.

Provide support throughout training cycle to team members preparing for Falmouth Road Race, ING New York City Marathon, and Boston Marathon. Develop training schedules for all levels and lead weekly training sessions. Advise team members on individual issues related to training strategies, injury prevention and race readiness.

Coordinated the Society’s highly successful endurance sports training and fundraising program. Implemented plans and managed the Boston City Run Team overseeing coaches, mentors, and all team functions – recruiting events, training sessions, team-building activities, and race participation. Prepared materials for successful implementation of special events and team recruitment. Recruited individuals through group and one-on-one presentations. Coordinated elements of promotional activities to enhance general public awareness of the Leukemia & Lymphoma Society. Prepared and maintained campaign correspondence, financial records, and statistical reports, including fundraising databases. Coordinated travel and provided on-site support at local and national marathon events.

While pursuing master’s degree, provided assistance to the men’s and women’s Division I basketball programs and women’s Division I softball program. Responsibilities included recruiting support; athletic department staff ticketing system management; handling phone and in-office inquiries from students, parents, staff, donors, media, and others; and senior administrator and coach scheduling /calendar and meeting management; team practice scheduling.

Responsible for assessing, fulfilling, and maintaining team equipment and apparel. Assisted Director of Soccer Operations on team management issues including league office correspondence, player personnel issues, team travel logistics, and game day stadium logistics.