Transforming complex business challenges into innovative solutions isn’t just my job—it’s my passion. I believe that understanding the people behind the processes is key to driving meaningful impact. With 12+ years of experience across healthcare, life sciences, and technology, I’ve cultivated a unique approach to program management and operational strategy that prioritizes collaboration and human-centered solutions. From my early days as a program coordinator at UCSF to my current role as Director at JLL, I’ve focused on fostering innovation within cross-functional teams.Leading a global Future of Work initiative, I improved workplace efficiency by 20% while reducing operational costs by 15%. By embracing diverse perspectives, I designed a global user experience strategy product offering and implemented strategies that increased employee experience satisfaction by 16%. My ability to navigate complex team dynamics has also enabled me to effectively manage a $20M financial portfolio, driving initiatives that increased capacity by $3M.I specialize in aligning business objectives with actionable strategies, ensuring that solutions are pragmatic, inclusive, and sustainable. I’m eager to connect with forward-thinking professionals and explore opportunities to leverage my experience in business operations, program management, and beyond. Let’s collaborate to create impactful solutions!𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: Cross-Functional Team LeadershipProgram Management & Operational EfficiencyAgile & Scrum MethodologiesStrategic Planning & OKRsManaging Complex ProjectsStakeholder ManagementBusiness Intelligence & Data AnalyticsChange ManagementChange Leadership & TransformationProcess Improvement & InnovationEffective Communication & Presentation SkillsProblem Solving & Critical ThinkingUser-Centric Design & User Experience (UX)Customer Journey Mapping & AnalysisDigital Transformation & InnovationRisk Management & MitigationCreativity & InnovationDigital Transformation & InnovationTechnology Implementation & Integration𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀:- AI (Chat GPT, Genesis, Claude, Perplexity)- PeopleSoft- SmartSheet- Tableau- Salesforce (Certinia)- Workday
Listed skills include Project Management, Research, Leadership, Community Outreach, and 48 others.