I spearhead the strategy, vision, and goals for quality programs across the company in partnership with the executive team, directly reporting to the company president as Head of Quality for Santa Clara and Dallas sites. My role entails hiring, directing, and evaluating quality engineers and a quality control inspector against annual KPIs while overseeing inspection department management and internal analytical lab management. I gather input across the stakeholder spectrum including staff and customers to set direction and annual goals. I also coordinate monthly management review meetings to determine objectives, facilitate discussion regarding successes, risks, factors, and future projects, and garner executive buy-in. Key contributions include: ★ Setting the tone and culture to build trust and openness and move the team toward a quality culture mindset ★ Steering annual ISO certification registrar audits and ~3-5 annual customer audits★ Managing the QMS to maintain ISO 9001 certification★ Guiding the customer issue response concerning the 8D process, reducing average response time by 40%★ Orchestrating all continuous improvement initiatives to evaluate processes and assess the impact of various failures to inform future changes ★ Leading the implementation of new quality management software, owning project deliverables including $20K budget management and a one-year implementation schedule ★ Executing the procession add-in for X3 to automate material approval and certificates of analysis and conformance creation★ Running the Material Review Board for internal and supplier non-conforming material★ Sustaining the headcount in inspection despite a 20% increase in product receipts ★ Launching the IATF compliance program, coordinating gap analysis and closing 54/83 procedural gaps identified through ISO 9001 within 2 years

Selected for a new role to set the standard for quality and build a quality infrastructure across the company, I laid the groundwork for cultural transformation, cultivating relationships with a supplier base of 100+ active suppliers to drive improvements in supplier quality and development. I created a supplier rating system to improve supplier selection criteria and provide information to the purchasing department to balance cost with defect rate, on-time delivery, and manufacturing capability. During my tenure, I executed ~50 supplier audits during a 3-year-period including ~25 international audits throughout Europe and Asia. Other key contributions: ★ Reduced incoming non-conformances by 40% during SQE tenure ★ Targeted an identified single-source risk and partnered with a supplier on sourcing a new material in the development phase to remediate the risk and ensure the integrity and future of a signature product

Leading continuous improvement strategy and process engineering across 15 manufacturing plants, I directed the manufacturing program to increase yields and reduce ingredient waste, achieving $4.3M in one-year savings. I updated and rolled out a comprehensive training program for A3 problem-solving for frontline supervisors and monitored plant scorecards to determine process improvement opportunities.Other key contributions:★ Strategized with FP&A to evaluate bread and dairy manufacturing business units, comparing KPIs to assess IE focus ★ Supported overfill reduction initiatives in milk, bread, and ice cream plants focusing on the application of SPC★ Facilitated and led the best practices sharing forum ★ Represented industrial engineering at Kaizen events focused on productivity and change-over times

Collaborating with cross-functional teams including engineering, sales, quality, R&D, and production, I owned all department metrics, synchronized benchmarking across divisions, and established weekly and monthly KPI reporting. I created BOMs and routings for new products and maintained BOMs and routings for existing products. I also led quantitative and qualitative analyses of planning and scheduling system to remedy on-time delivery issues and facilitated problem-solving teams to boost capacity on a product line accounting for 30% of sales. Other key contributions:★ Delivered a 25% capacity improvement by reducing waiting time on a signature project and an additional 60% capacity increase through the submission of a capital expenditure plan ★ Propelled weekly output by a factor of 8 through process standardization and documentation, training, equipment retrofitting, and purchasing★ Uncovered an error in ERP standard labor rates that impacted costing accuracy significantly ★ Estimated costs for new and existing product RFQs using historical, standard and production, and engineering data★ Transitioned an innovative technology from prototype to full-scale production with an aggressive 3-month window★ Applied changeover principle to eliminate machine downtown and reduce cycle time for CNC coolant changeover by 70% ★ Steered the yield improvement program for sputtering target product line; utilized “is/is not” root cause analysis to uncover multiple causes of cracking defect★ Directed the 5S program, overseeing employee 5S training, implementation projects, and auditing system maintenance★ Preemptively investigated discrepancy in planned versus actual gross margin; led monthly GM data analysis and reported findings to senior management including customer and product margin trends ★ Selected as STOP safety program discussion leader and ISO 9001:2008 and ISO 14001:2004 Internal Auditor

As lead engineer, I directed a team of 4 including 2 process engineers and 2 quality control technicians. I leveraged various materials manufacturing processes (cold and hot working, annealing, machining, static and continuous casting) for Ag and Au alloy production for a range of applications including sputtering targets, brazing wire, and strip. Other key contributions: ★ Investigated root causes and determined plans for quality-related CAPAs; oversaw equipment calibration ★ Evaluated new product requests from customers to assess production feasibility, focusing on production capacity to include equipment and manpower and ability to fulfill imposed specifications such as material type, size, temper, etc.★ Assessed the necessity of Material Review Boards (MRBs); engaged in MRBs, recommending disposition of products★ Attended lean manufacturing Kaizen events for gold refining, jewelry sheet, wire product, and wastewater treatment process