Promoted to lead the Business Operations team supporting Bose's Global Product & Supply Chain Organization during a time of historic transformation for the business. My team drives clarity from chaos in complex spaces like New Product Introductions, Software Product Management, In-Market Product Management/Business Planning, Strategic Sourcing, and Production/Logistics, clearing the way for each function to operate efficiently & effectively.

Led enterprise transformation in Consumer Product, shifting from a traditional program-driven operating model to one more portfolio-driven, planful, efficient, scalable and platform-led. This includes:- Establishing an enterprise-wide governance model for platform planning & development.- Accelerating innovation time-to-market by facilitating the translation of market strategies and technological concepts into user experiences, and establishing frameworks & processes for assessing the value that earns them space on a roadmap.- Integrating and reconciling product roadmaps across software, hardware, and partnerships - ensuring they align with business objectives to drive growth, improve margins, delight customers, and outshine competitors all within budget while maintaining flexibility to adapt to new learnings about the market and the customer.- Cascading Product priorities throughout the organization to ensure alignment across work in R&D, Design, and Marketing.

Led the portfolio planning and management practice across Bose's Marketing organization to ensure work within activation channels and creative services are planned, prioritized, and managed to meet business objectives utilizing resources and managing risks in the most impactful way.Designed and led a refreshed, streamlined annual marketing planning process to be based on strategy and integrated across all channels with key cross-functional and cross-divisional stakeholder input and visibility.

As part of Bose Labs, the Business Model Innovation team is an accelerator within Corporate Strategy & Innovation focused on testing to understand what new business models drive incremental revenue for Bose.As Portfolio Manager & Explore Lead, I owned the Business Model Innovation team strategic portfolio including prioritization and balancing across bold opportunities and quick wins, and led all early concept exploration of new initiatives, including market and customer research, business casing, vision mapping, and hypothesis identification.

Owned a portfolio of concepts in our Exploration and Test phases and consistently engaged internal stakeholders to champion the initiatives.Shaped and scoped the big idea for Exploration concepts with Activation Leads and Finance Partners, then drafted a business case that identified the key assumptions needing testing.Led a cross-functional team during the Test phase to determine the customer desirability and financial viability of proposed initiatives through user research, rapid prototyping, and small-scale in-market testing.

*Acquired by Mediafly in January 2022, InsightSquared is the most awarded sales intelligence company in tech.Increased product adoption and customer retention by writing & implementing segmented email nurture campaigns that reinforced best practices based on the specific user and their phase of the customer journey.Drove deeper customer engagement by planning, promoting, and executing the company's first in-person user conferences, delivering thought leadership and product training sessions to 500+ attendees.

Built the company’s first customer marketing program - leveraged channels like email, direct mail, events, and content to improve retention rates, product adoption, and customer health metrics. Launched a new product to the installed customer base, surpassing the quarterly cross-sell sales goal.Earned product's recognition by Forrester Wave as a High Performer for the first time, and maintained the ranking of #1 in Customer Satisfaction for all Business Intelligence Platform Grids on G2 Crowd for four years in a row.

*Acquired by Alpine Investors in April 2018 and rebranded as Opensignal, Comlinkdata is the leading provider of real-time market data on the buying behaviors of telecom consumers. Crafted compelling stories about consumer and market trends for top tier telecom clients by analyzing the company's proprietary dataset and complementary insights from partner studies, consumer research, and social media data. Wrote, designed, and published content through digital marketing channels that was cited by prominent industry press journalists.Developed messaging architecture for both the brand and our products that served as the foundation for all marketing and sales collateral, including a newly designed website and blog that saw traffic double.

Led, designed and managed successful, large multimedia employer branding and recruitment campaigns on behalf of several leading medical institutions in New England