Remote Administrator responsible for Data Management and Performance Reviews for the following sites: St George's Hospital, Queen Mary's and several hospitals within Richmond/Kingston area.Duties include: • Reviewing and amending data on Cleric to ensure data is accurate. This includes Driver information and collection/drop-off times for patients• Investigating all late patients to explore all the reasons behind the delayed service; this also includes mitigating any times were external factors affected the service• Exporting, reviewing and analysing monthly reports; calculating final KPI figures for several sites to report to Contract Managers• Analysing performance areas which need to be improved; this includes Driver performance and accuracy of Controller/Planner scheduling• Coordinating with other Data Analysts to ensure that final data collected for review is accurate• Creating a Master Database on Excel to keep an accurate record of Patient feedback. Tracking positive feedback as well as monitoring any responses that indicate areas for improvement• Reviewing daily performances for St George's and Queen Mary; investigating Driver productivity performance and reporting results to Contract Managers and Control Team on-site

Personal Assistant to Zoe Thompson, CEO of LDNS Investigations Ltd., a private investigation and security company.Duties include: • Extensive Diary Management; arranging appointments and meetings (both work and personal) and updating due dates of case assignments• Providing full secretarial function, i.e. typing correspondence, organising meetings, minute taking and document preparation• Producing documents, briefing papers, preliminary reports and presentations• Ensuring sensitive information from clients and cases are managed correctly• Proofreading documents in readiness for issue, checking and amending contents prior to circulation• Carry out duties of official Company Secretary and Managing Director• Manage financial requirements, carrying out research as required

Subcontractor for St George’s Hospital responsible for Patient Transportation for outpatients, discharges and transfers.Duties included: • Creating daily schedules for patient transportation across several hospitals in South London: St George’s, Queen Mary’s Hospital, Kingston Hospital, Royal Marsden Hospital - Sutton• Following up with new patients daily to confirm transportation details• Managing any patient issues, queries and feedback; forwarding reports to the correct departments• Liaising between drivers and Heads of Departments regarding feedback and disputes• Ensuring Drivers are debriefed and all necessary equipment are available with urgent cases• Regularly updating spreadsheets on driver availability and patient records

Government subcontractor to monitor COVID with operatives/transporters coming from Europe.Duties included: • Supervising COVID tests through the use of LFTs• Issuing Certification for Border Control• Preparing invoices for contract team members on site• Assistant to Team Leader / Acting Team Leader when TL absent

BASEMNT Magazine was a lifestyle magazine that celebrated local talent, as well as promoting a more conscious way of shopping and connecting with the industries around us. We featured Artists and Brands who aligned with elements of our V.E.S.A ethos - We're Vegan, Ethical, Sustainable but most importantly, we're Authentic.BASEMNT Magazine Winter Issue 2020 was our very first issue. It's 176 pages made from completely recyclable and sustainable paper, along with compostable packaging. Our magazines have been created in partnership with a local eco-friendly printing company, and our biodegradable packaging is supplied through a local family-run brand. Whilst the Summer Issue 2021 was made available digitally via the official BASEMNT website.Duties included: • Hiring and developing a diverse team of writers• Approving the publication’s layout, design, style and tone• Reviewing written content for spelling and grammatical errors• Providing suggestions for edits when needed• Writing several pieces to contribute to the publication and online blog• Making final decisions on which stories, articles and photographs to publish• Organising meetings with prominent individuals and their inclusion with the company• Supervising and assisting the creation of social media content for Instagram• Arranging meetings with local businesses and talented individuals to interview• Liaising with Social Media Influencers and the promotion of the magazine via Instagram

Assisting Store Manager and Customer & Trading Managers in managing the Local Sainsbury's ensuring everything runs as smoothly and efficiently as possible.Duties include:• Controlling store occupancy level• Organising inventory for the In Store Bakery• Running the bakery 3 days a week (Friday-Sunday)• Production planning and control of baked goods• Deputised for the Manager when they are absent from the Shop Floor• Assist with Cashing Up at the end of the day• Ensure compliance levels are met on store cleanliness• Organise daily price reduction events• Supervise disposal of waste products• Handle Customer Relations to ensure satisfaction and to resolve any issuesAbout to commence management training scheme.Due to recent pandemic, have been working 6/7 day weeks to help.

Radio Ha-Ha! is a 24/7 comedy radio station founded by Exton Productions.Duties include:• Close communications with Executive Head regarding finances and investors• Produced first original podcast “FRANK: Funny, Real and Not Knowledgeable”• Collaborated with independent companies, sponsoring and co-producing various comedy nights around London • Produced the Radio Ha-Ha! Christmas Special Live Show in December 2018 • Created & Produced daily Happy Hour Shows for Fix Radio in 2019• Accredited reviewer at Edinburgh Fringe 2018 & 2019• Independently reviewed shows for Radio Ha-Ha! for several acclaimed theatres such as Soho Theatre• Created and maintained close relationships with numerous talents, agents and other individuals within the industry

A family run production company dedicated to exploring new visual media.Duties include:• Collaborating with other creatives (i.e. hosting workshops at Universities/Privately)• Providing Script Consultancy to independent production companies such as Ion Films• Managing the writing, planning, budgeting and execution of projects

Was responsible for client meet and greet, carrying out daily management and organisation tasks, assisting the Facilities Manager, Post-Producers and Directors.Duties included:• Maintaining Company Spreadsheets keeping track of AVIDS, Room Availabilities, Catering, Petty Cash, Credit Control and Orders• Using ScheduAll to manage Clients & Staff and scheduling staff shifts when necessary• Tracking Hard Drives In and Out within the ScheduAll system and notifying Producers of any Drive Status Changes• Managing Runners and logistics

Was responsible for the company’s online presence across several social media platforms (i.e. Facebook, Twitter and Instagram), from strategy to design and implementationDuties included:• Use of Photoshop to create pictures for Instagram• Close communications with the Directors of Euroscript Ltd• Filming and Editing Weekend Workshops for Promotional Videos• Updating and scheduling posts on Social Media through Hootsuite• Script Supervisor on Short Film: “PILL (2016)”

Filming and editing various Social Events and Business Conferences.

Was responsible for assisting the Bar Managers with customer service and facilities maintenance when necessary.Duties included:• Responsibility for the cleanliness and hygiene of bar areas, equipment and kitchen in compliance with Food & Hygiene Regulations• Preparing the bar for service and serve drinks to customers• Cash handling• To set up and take down mobile bars around the site where necessary• Responsibility of monitoring bar stock• Excellent people and communication skills• Delivering exceptional customer care at all times