Clinical leadership and operations for a virtual multi-specialty clinic; launched RPM/CCM Program for patients with chronic conditions; opened brick-and-mortar office and facilitated seamless integration with virtual services.

Care Manager for Home Health Care and Medical Staffing Agency: Responsibilities included clinical and operational management of complex skilled patients in the home setting (ventilators, PEGs, functional limitations, neuromuscular conditions, cardiac care, wound care, etc)

• Quality outcomes: Monitored compliance with regulations for clinical services; reviewed and trended results; resolved patient complaints and evaluated satisfaction scores.• Process improvement: Assisted in development and implementation of processes; monitored processes for effectiveness and quality.• Financial management: Processed payroll, monitored staffing and utilization• Staff development and training: Anticipated staffing requirements and created, executed, and supported clinical staff recruitment and retention strategies; developed new hire orientation and trained new staff; Planned and coordinated in-service trainings for ongoing education.Career note: Transitioned to an off-site Branch Manager role in 03/2019 and developed a system for virtual management of remote clinical teams; supervised 4 clinical teams and 300 patients; Responsibilities include weekly virtual meetings and onsite visits for counseling and training.• Elevated Home Health star rating from 3.0 to 4.5 • Implemented PDGM changes, OASIS-D1 data set, & RCD process for Bridgeway in 2020 • Achieved Top 10 preferred providers in Fort Worth among > 500 agencies for SWHR ACO in 2018• Transitioned census from HCHB software to Kinnser/Wellsky EMR – designated superuser in 2018

As Director of Nursing, led Aiding Home Health, LLC to the top 5% of DFW agencies on Medicare.gov's Home Care Compare with hospital readmission rates < 10% and excellent patient outcomes; piloted and implemented agency's first Telemonitoring Program and co-authored a white paper on its success reducing rehospitalizations in a cardiopulmonary group to 3-4%; was responsible for clinical oversight of training and in-service for field and administrative staff, compliance with OASIS assessments and documentation. - Training and in-service for field/administrative staff regarding OASIS assessment and documentation, - ICD 10 coding and case-mix diagnosis selection and sequencing, - Care Planning, - Inter-disciplinary Care Coordination, - Compliance and state-mandated continuing education programs- Home Telemonitoring Implementation and Cardiopulmonary Program management- Staff Development, Supervision, and RemediationAbout Aiding Home Health, LLCWe beat state and national averages with outstanding care and service! Aiding boasts a strong wound care program with WOCN/WCC nurses, bi-lingual staff, and full-time physical therapists. We are the first in Fort Worth, TX to provide home telemonitoring with the lightweight, user-friendly Genesis Touch monitors, and our comprehensive Cardiopulmonary Program resulted in impressive hospital re-admission rates of less than 4% for patients.

Promoted from field RN to DON for L&C skilled care agency providing nursing, therapy, medical social worker, and home health aide services for diabetic care, ostomy care and wound care management.

Provided bedside care by performing assessments, administering medications, taking vitals, bathing clients, changing linens, and coordinating care with multidisciplinary communication.