Sarah Figge possesses expertise in account management, cross functional team leadership, management, sales, marketing and 31 more skills. Colleagues describe her as "Though my time working with Sarah was brief, I highly valued the experience. She was a dedicated supporter of my career goals, and I deeply appreciated her guidance. Sarah effectively balanced clear expectations and accountability with fostering a supportive environment that allowed me to excel. Her competitive spirit and drive inspired our team and kept us focused on shared objectives, which proved especially valuable during a period of significant transition. Thank you for your exceptional leadership, Sarah. Your next landing spot will be lucky to have you!" and "I had the joy of being managed by Sarah Figge for about 1.5 years. Sarah is an extremely thoughtful people leader who brought a wealth of CS leadership experience to the role. She relentlessly prioritizes her employees and building a team that can consistently deliver across key customer success metrics. As a leader, Sarah was extremely accessible and a great partner to her team and any cross functional colleagues. She never hesitated to roll up her sleeves and jump in directly with customers to build relationships and navigate challenges- even single handedly managing a peer's book of business while he was out on paternity leave. She made consistent efforts to get aligned to her peers in Sales, Enablement, Customer Support, Professional Services, etc and make sure that CS needs are heard, operational changes are made and that all teams have an understanding of our common goals. As a manager, Sarah struck the difficult balance of trusting her employees to get their jobs done autonomously, while managing to deeply understand the details of upcoming renewals, offering support in risky customer situations and celebrating all of the wins of her team. I've never had a manager care as much as Sarah does- she's a true champion of her employees and makes it easy to show up to the job everyday and navigate through significant change. Any organization will be very lucky to have Sarah join the team and any team will be lucky to have Sarah as a manager and leader. She's been a true joy to work with and I hope our paths cross again in the future!"