Sarah Foster Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Invited to be a Customer Success Coach for the Catalyst Coaching Corner, an application-based program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions. Apply here: https://catalyst.io/coaching-corner

Seattle, Washington

Irvine, California

-Managed 500+ accounts and over $2.5 million in annual spend while optimizing marketing campaigns and online presence for clients.-Provided impactful & enthusiastic solutions - averaging an annual revenue retention rate of 99%.-Consistently exceeded targets by 15-20% each month for renewal, up selling and overall revenue retention goals.-top 2% ranking in the company for new premium product sales and upsells.-Ranked #1 Account Manager in Q1 of 2018 for overall account and revenue retention rates.-Directly coached, managed and motivated a team of three Account Managers, driving renewal and retention rates as well as up selling opportunities.-Trained entire division of 85 sales representatives on analyzing datasets, delivering insights, up selling and objection handling techniques.-Consistently selected by Director of Sales for monthly product development focus groups to provide feedback for lead engineers and marketing team.

Irvine, Ca

-Managed 300+ accounts while optimizing marketing campaigns and online presence for design professionals in the home remodeling industry.- Gave daily high-impact sales presentations and needs assessments, as well as took prospects through a full sales cycle to close year-long advertising contracts.- Worked closely with business owners in a consultative sales approach to define their needs and build custom advertising programs tailored to their primary business objectives.- Renewed accounts on an annual basis, increasing new sales revenue through up selling opportunities.- Demonstrated in-depth product knowledge of the leading website in the world for home remodeling and design.- Selected as one of the first employees to develop and grow the Account Manager channel in San Diego office.- Mentored colleagues to help drive sales goals and develop strong Account Management skills.- Experience with SEO trends, online marketing channels and competitive market analysis.

Orange, California

• Manage accounts for approximately 1,600 students and families each year• Counsel students and parents relative to financial aid eligibility, policies and procedures• Review all students’ accounts and budgets on weekly error reports to ensure university guidelines and government regulations are met• Screen and interview potential candidates, including upper level management positions• Assist with training of staff and work-study students• Conduct financial aid presentations at college information sessions• Create weekly agendas and facilitate group meetings• Exercise independent judgment in interpreting and applying policies and procedures to ensure consideration of each applicant’s special circumstances• Foster high morale within the financial aid office to assure job satisfaction and cohesiveness of effort in meeting university and office goals

Orange, California

Responsibilities were as follows but not limited to:• Public relations, customer service, administrative responsibilities, scheduling • Liaison for the office of Admissions, Publications, office of the Registrar, Financial Aid, and other administrative and academic departments when applicable.

Bachelor Of Arts (B.A.), Organizational Communication

Activities and Societies: Chapman University Women's Tennis Team Alpha Phi Sorority

Master Of Arts (M.A.), Leadership Development