Build and maintain relationships with new and existing customerWrite business proposals, follow through with contract negotiations and signaturesManage a healthy pipeline by keeping CRM accurate and up-to-date Develop and implement growth strategies, plans and objectives for the department in an effective and innovative fashionResearch business opportunities and viable income streams to increase customer baseOversee and coordinate daily operationsAssess and report progress in meeting department objectivesParticipate in budget development and monitoring of expensesOversee events and conferences as neededGenerate necessary reports for the executive team

Managed accounts of 350+ Clients-Travel Agents with budget of $1M selling Travel Technology Solutions to Travel Professionals to increase productivity.Generated revenue through pipeline development, fostering relationships and analyzing customer needs to uncover business challenges and solutionsSurpassed business quotas by 5.5% from 2006 - 2018 generating $1M+ in sales each yearIncreased sales by providing coordination and direction for execution of promotions, pricing and distribution strategiesIncreased market share by 1% through consistent customer and field interaction by capitalizing on all assortment, pricing and distribution strategiesRetained business through contract renewals and added value through delivery of products and services. Upsold SaaS to customers to manage their business practices more efficiently, thereby maximizing productivityManaged territory and accounts using CRM, creating business plans, and developing sales strategies to best meet customer business needs Provided product Sales Support to 20+team members on functionality, features and benefits of Amadeus Selling Platform. Participated as collaborative team member on steering committee for implementation of Amadeus Selling Platform Connect, new web-based system transferring 3K+ customers from legacy system. Subject Matter Expert (SME) on Selling Platform Connect, Local Security and several specific topics enabling customers to become more proficient in using Amadeus software.

Development on online training and classroom training.Delivery of classroom training, virtual training.Development on online self-study training courses.