- Create, develop and produce board level reports on profitability, capacity planning and utilisation.- Derive trends and themes from data to make informed decisions for the business.- Create tools and educate the commercial team to ensure target margins are understood, and aligned with company objectives.- Establish and run reporting to track and review profitability of engagements from the outset and throughout.- Develop, create, review and negotiate contractual and procurement documentation.- Create, lead and refine company wide processes, tools and systems.- Track, monitor and identify how to improve the financial performance of the business. - Ensure the right shaped team for immediate and future needs, that is effectively utilised and the wider management team are clear on needs to operate sustainably.- Ensure all are aware of what they are currently and planned for, that all engagements have the right team and that utilisation levels are suitable across the organisation.- Own and run the HMRC R&D Tax Relief process and reporting.- Chair weekly management team meetings, driving improvements and actions to ensure we are continually improving how we run the studio.Key clients: The Emmys, Royal Opera House, D-Ford, BBC Worldwide, Olympics, BFI, maxdome, F1

- Establish and champion studio, project and account management function within Ostmodern and to clients.- Selecting and implementing tools, creation of required documents and development of processes required to run successful studio and projects.- Hire and develop studio and project management teams to ensure we can run increasingly complex and challenging projects.- Mentor, train and develop a team of ten people (eight project managers, resource manager, office manager, soon to include financial officer and HR manager), supporting team with one-on-one and full team meetings.- Suggest, develop and lead studio wide initiatives from the management team, such as monthly studio meeting, on-boarding all new staff members and supporting team leads.- Chair weekly management team meeting, and quarterly away days, driving improvements and actions to ensure we are continually improving how we run the studio.- Development, implementation and enforcement of strategic resource management and planning.- Implemented financial forecasting and monitoring tools for the MD and project managers to aid ongoing planning and tracking.- Work with the management team on new business opportunities, pitching and strategically important project kick offs, leading to the studio doubling in size.

Part of the management team responsible for running the project management team and overseeing the entire studio.Key skills:- Mentor, train and lead project managers and multi-disciplinary teams.- Exceptional under pressure and able to deal with high levels of stress.- Highly organised, able to multitask to deadline without losing attention to detail.- Work to understand team members and how to get the best from them.- Excellent document creation and development. - Well-developed communication skills with people of all levels, developing strong relationships with clients and teams.Key clients:Google, V&A Museum, Science Museum, Tate, Capital & Counties, Klarna, The Co-operative, BSkyB, IKEA, Yota, Vodafone, NestléKey duties:- Run project management team to include recruitment, evaluation and disciplinary action, along with development of an Introduction to Project Management course for the wider network.- Champion the project management team and function within the studio and to clients.- Create and develop processes and documentation to enable the project management team to run projects most effectively and using best practice.- Planned and run complex and strategically important projects using agile or waterfall methodologies across interactive physical environments, multi-device interfaces, brand identity creation, digital strategy and platform application design, on time and within budget.- Actively identify risks and issues along with suitable mitigation for all projects within the studio.- Work with the management team on new business opportunities to include pitches and tenders.- Workflow and resource planning of all staff on a weekly and monthly basis, including identification of suitable freelancers and contractors.- Negotiate commercials and contractuals with clients and suppliers.- Build successful and profitable relationships with clients and suppliers.- Regularly liaise with network wide teams, to include HR, Finance and Legal.

One of the members of the Board of Directors for community cinema based in Dalston with charitable status.

- Responsible for number of key accounts. - Primary point of contact for all communication between agency and client. - Respond to all client’s briefs and requests. - Communicate client requirements to technical and design teams and report back to client in laymen’s terms. - Plan and manage projects, from concept through to delivery and on to post project review. - Creation of all project documentation. - Review all work from client’s perspective, ensuring project objectives are met. - Offer advice to client about direction of sites and suggest potential projects and improvements for the future.

- Created a number of 'How To' guides and an 'Everyday Handbook' which superseded the 'Employee Handbook' issued to all new staff members. - Heavily involved in design, testing, implementation and training of all relevant staff working on new systems. - Organised and coordinated internal events and fundraisers with clients. - Created Proposals and Tender documents, showcasing staff members and relevant projects. - Wrote promotional material for the firm as a placement employer to universities and potential employees. - Involved in all handovers between students. - Research into potential new areas for the firm to explore, the industry, economy as a whole, and competitors.

- Organised, coordinated, advertised and booked of all APM London events, including a ten week Project Management course. - Fielded a range of enquires from members and non-members. - Represented the association at the EPMF. - Forged strong links with corporate members and various groups. - Maintained the website. - Enabled a smooth handover of all duties to a new employee in a new location.