Sarah Gower Email & Phone Number

Liverpool, Gb

United Kingdom

Liverpool, United Kingdom

Formby

Main Responsibilities:-Management of all marketing activities-Provide content briefs for blog writing & creation of infographics / e-books- Analysis & monthly reports-Lead generation and inbound nurturing- Overview & implementation of quality management system- Internal audits of quality management system

Formby

Main Responsibilities:• ISO 9001:2008 Internal Audits.• Co-ordinate Inbound Marketing Campaign.• Development of Brodex Client Portal.• Creation, maintain and update company digital worksheets & forms.• Provide Administrative support for the Sales & Operation Departments.• Processing Legionella Risk Assessments.• Provide Customer Service.• Health and Safety Representative for the Administrative Department.

Formby

Achievements and responsibilities: • Proof and edit Legionella Risk Assessments; creating electronic schematics to put with the documents. • Awarded BPEC in Legionella Risk Assessments & Disinfection of Water Systems.• For a period of time, price up remedial works from Risk Assessments and send out to clients.• Allocate contracts to relevant Engineers, arrange visit with the client when required. • Update the Contracts Database when required; i.e. new contact information, tank locations or removing no longer needed services.• Created excel spread sheet to record all Legionella Risk Assessments carried out to make it much easier and faster to keep track of where all Risk Assessments are up to. • Health and Safety Representative for the Administrative Department.• Designed Engineer Remedial Worksheet to requested specifications to aid accounts team to see clearly what remedial work an Engineer had carried out.• Assist with general administration duties; when time allows.• Provide customer service; this includes offering assistance with anything related to the website to sending out requested documentation such as Risk Assessments or Certificates.

Formby

Achievements and responsibilities: • Handling incoming calls and providing customer service.• Enter samples on to Labcom and on to the office samples spread sheet before contacting Lab to pick up samples.• Assist with creating electronic copies of the schematics, when time allowed. • Faxing, printing, photocopying, filing and scanning.• Book accommodation for Engineers.• Compile Logbooks, ensuring enough stock was in office for the Sales Team to take.• Experience of invoicing contracts and issuing credits notes on SAGE accounts.• Created procedure for company on how reports need to be uploaded to the website and how to set up a new client, also creating the Customer Logon Details spread sheet for record keeping.

Raf Halton - Aylesbury

Achievements and responsibilities: • As a Trainee in the Royal Air Force I was required to maintain a high standard of fitness while also studying for life within the military and survival training with the regiment.• Awarded ECDL certificate.• Majority of tasks had to be completed as part of a team. Good teamwork was awarded which encouraged people from variety of backgrounds to work effectively together. • Passed regiment training; this included carrying out drills while inside a CS Gas Chamber.• Listen and carry out orders exactly as instructed.