MXR, EXR, and S-Series Oscilloscope Product Management

• Created customer-facing content for Keysight's FieldFox Handheld Analyzer portfolio and Ixia's network packet broker portfolio including web pages, messaging, white papers, eBooks, emails, webinars, customer sales presentations, videos, blogs, and other marketing collateral• Built messaging for new product introductions as well as launch and go-to-market strategies• Spearheaded, organized, and managed a new product launch campaign that is predicted to make ~$5 to $7M in the first year• Attended trade shows internationally, manned the Keysight booth, and generated qualified leads• Worked closely with product management, field marketing, marcom, branding resources, and engineering during NPI launches and content creation• Conducted SEO research and optimization on web pages and blogs• Composed copy for advertising placements and event messaging• Adapted to several reorganizations and management changes following a company merger• Reviewed and edit the work of my peers

• Completed investigations on complaint parts including failure mode and root cause analysis• Composed product complaint evaluation reports based on investigation findings• Performed risk analysis using established risk documentation• Initiated and escalate formal corrective action as investigation results require• Conducted monthly trending meetings including complaint-related statistical analysis• Created test protocol requirements to recreate product failures• Assisted with complaint closure• Communicated with reps and customers as needed • Member of Team Elevation, a social and philanthropic committee within the company