Sarah Hauser Email & Phone Number

Remote

Columbia, MD

-Prepare data from previous CRM (Customer Relationship Management) system for data migration-Support approximately 70 active Salesforce.com users nationwide-Solely responsible for creating, developing, producing, and maintaining fully comprehensive training materials-Train new and existing users regarding current CRM policies and procedures-Customize CRM.

Columbia, MD

-Review data for accuracy, completeness, and integrity-Train and coach new and existing users on best practices-Enhance overall design, layout, and development of CRM system-Manage CRM system regarding content and user utilization-Support users regarding technical or database syncing issues-Establish and implement ACT! policies and procedures-Provide.

Fargo, ND

-Managed Salesforce.com CRM system and acted as lead support by delivering operational, technical, and administrative assistance to global Business Development and Marketing teams-Established and implemented standardized business practices for CRM usage-Actively conducted comprehensive training, both in person and virtual, for all new and existing.

Fargo, ND

-Researched, analyzed, and monitored all data and documentation for assigned bioanalytical projects-Developed and recommended proper documentation statements to ensure compliance with FDA regulations and Good Laboratory Practices (GLP)-Ensured compliance of SOPs and data integrity-Verified drug inventory process and documentation-Managed study timelines.

Fargo, ND

-Monitored and reviewed documentation for assigned bioanalytical projects-Consulted with analytical teams regarding correction procedures of erroneous data-Evaluated data listing generated from laboratory instruments such as Sciex API 3000 & 5000 (LC-MS/MS), Micromass (LC-MS/MS), and High Performance Liquid Chromatography (HPLC)-Worked closely with Quality.