Sarah Heller Email & Phone Number

Phoenix, Az, Us

San Mateo, California, United States

San Francisco Bay Area

Reputation Risk and Ethics Program:On a quarterly basis, prepared the Reputation Risk Monitoring Report. Working with the Reputation Risk stakeholders compiled Risk Appetite Metrics and Key Risk Indicators (KRI). Lead Reputation Risk Working Group in review of the results of the compiled report. Presented report to the Americas Reputation Risk Committee. Met quarterly with the OCC to review the Reputation Risk Monitoring Report. Maintained Reputation Risk Management Procedures. Contributed to updates to the Reputation Risk Management Policy. Managed open issues related to Reputation Risk. Worked with stakeholders to close open issue related to lack of process to assess Reputation Risk in the first line. Worked with the Risk Governance team to develop and maintain Risk Appetite statements for both the enterprise and individual business units. Worked with Risk Governance team to assess and update Risk Appetite Metrics.Reviewed and approved Product and Service Risk Assessments for Reputation Risk exposure. Worked with the Ethics Officer to begin initial work on Ethics Risk Assessment. Reviewed FDIC Guidance FIL-80-2005 Guidance on Implementing a Fraud Hotline and FDIC FIL-105-2005 Corporate Codes of Conduct Guidance on Implementing an Effective Ethics Program and documented controls currently in place and identified potential gaps.Contributed significantly to developing the Ethics Program document. Wrote the initial draft of the ethics program document and incorporated initial edits provided by team members.

San Francisco Bay Area

Third Party Risk Management:Played an integral role in Third Party Risk Management project. The Third Party Risk Management Project was an enterprise wide project to remediate an MRA issued by the OCC to MUFG Union Bank for noncompliance with OCC 2013-29. The project spanned across several departments within the bank including Compliance, Risk Management, Information Security, Enterprise Spend Management, and Business Continuity. Sat as Secretary on Third Party Risk Management Committee. Assisted with project planning, weekly progress reporting, evidence collection and SharePoint management. During the duration of the project, the team was able to successfully build a program framework for mitigating third party risk, identify all third parties supporting critical business functions and create policies and procedures around engaging a third party to support critical business functions. The team successfully closed several key issues noted in an OCC MRA around compliance with OCC 2013-29. Managed project around building out the Third Party Compliance Risk Management Program. Build out of Third Party Compliance Risk Management Program consisted of developing a program to operationalize the process in which Compliance Subject Matter Experts evaluated Third Party Risk. Developed a semi-automated questionnaire using Excel to identify the specific Compliance Risks that resides with the third party relationship. FCRM:Managed technology efforts for Compliance, Fraud and BSA/AML under $250,000 including compiling project documentation including business requirements documentation, monitoring project spend, coordinating with project teams, UAT and tracking and recording project milestones. Reporting:Developed Compliance Annual Plan. Worked with senior leaders across the compliance organization to compile major project into a digestible report that was distributed to regulators and senior executive.

Irvine, Ca

-Reviewed borrower financial statements and Moody’s Risk Analyst spreadsheet and identified any variance in the spreading procedure.-Tested spreadsheet to determine if variance resulted in a change of Probability of Default or Loss Given Default.-Continuously collaborated with team members to improve processes and efficiency.-Researched various accounting principles to determine appropriate treatments for RA.-Maintained relationship with various business units to create an efficient and seamless review process.