Sarah Hendriksen Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Development of communication skills required to speak clearly and effectivelywith customers and other organisational stakeholders.- Enhanced friendly customers service skills to help consumers make purchases,and resolve any issues that they face.- Offered each customer exceptional personal service and polite support to boostservice and customer satisfaction, encouraging repeat purchase.- Responsible for opening and closing the store and working together with a teamto achieve targets.- Assisted store manager with motivating other employees, hiring casual staff forseasonal periods and visual merchandising.- Involved with stock control & management. - Responsible for motivating and managing staff on late nights/weekends.

Melbourne, Victoria, Australia

- Mastered point-of-service (POS) computer system for retail store and developedstocktaking skills.- Established a loyal clientele through customer satisfaction and excellentcustomer service.- Greeted customers and supported loss prevention goals by monitoring shopperbehaviour.- Created inviting environment for customers by maintaining store organisationand cleanliness.

Carrum Downs, Victoria, Australia

- Provided excellent customer service as a waitress, and responsible for food anddrink preparation.- Familiarity with POS and restaurant machinery. - Gained experience in multitasking, oral and verbal communication, customersatisfaction and conflict.

Langwarrin, Victoria, Australia

- A fast-pace environment with constant customer service. - Responsible for opening and closing the store, handling the till, controlling allaspects of the coffee machine, phone orders, food handling and handling stockin store room.

Bachelor'S Degree, Business Administration, Marketing And Human Resources, Wam: 77.93 / Gpa: 3.37

Diploma, Business Administration

Vce

High School Education