Sarah Hepler Email & Phone Number

Charlotte, Nc, Us

**Heavily involved with the GPO new member implementation process for both MedSurg and Pharmacy lines of business. - Key responsibilities for Pharmacy include: Analyze new member’s previous Rx purchasing data and spending trends that helps determine the appropriate supplier program to enroll in; communicate with suppliers to confirm members are tied to Premier contracts and have access to Rx portfolio pricing; conduct wholesaler meetings in regards to the contract load process; pull spend reports after member go-live to identify price discrepancies and follow up with suppliers/wholesalers to ensure accurate pricing is loaded and any credits/rebills are sent where appropriate.- Key responsibilities for MedSurg include: Analyze PO line item data submitted by members to determine current product usage & cost through data mining, cross-referencing, and pricing application, incorporating contract details, bench-marking and clinical considerations; Consult with customer and gather requirements for new requests and determine the appropriate analytical solution; Demonstrate ownership of data collection, analysis and reporting processes and engage in ongoing process improvement activity. **Develop and prepare regular spend analytic reports and identify areas of opportunity for further contract compliance and utilization.** Standardize, manipulate and analyze complex new member data sets requiring advanced excel/access program knowledge, analytical skills, and strong working knowledge of database environments.** Responsible for developing training tools/guides to help expedite the training process for incoming new hires.**Serves as liaison for Premier project managers, directors, suppliers and wholesalers to identify/resolve any price discrepancies and ensure correct pricing is solidified prior to project completion.

Chapel Hill, North Carolina, Us

• Developed efficiency-improvement expediting process within a purchasing department that accelerated the overall procurement process cycle. • Reviewed, entered, and maintained computerized records of purchase requisitions, items purchased, costs, and schedule of deliveries as well as confirming day-to-day purchase orders.• Effectively communicated with buyers, vendors, and supply chain personnel to assist with the expediting process of resolving backorders, delays or any open orders.• Participated in the development of a system-wide value analysis program, being implemented across 10 hospital entities.• Assisted with the interview and hiring process of prospective new purchasing assistants. • Assisted with the GPO assessment project by researching, documenting, and presenting information gathered on the three organizations under consideration. Compared all products, services and solutions from each company and provided a recommendation to all supply chain personnel, on which GPO would bring the greatest value to their health system.

- Priced merchandise, organized racks and restocked shelves to maintain the visual appeal of the store, as well as took inventory of supplies and clothing.- Used time efficiently when not serving customers, by folding clothes and cleaning out fitting rooms.- Acknowledged and resolved customer complaints in a professional manner by developing positive customer relationships through friendly greetings and excellent service to ensure their satisfaction.

While working as a hostess at Island Deli and Cafe, I greeted and seated guests at the same time as monitoring the flow of customer arrivals while tending to accurate seating charts and servers. I clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.I managed waiting lines and resolved all "in-the-moment" situations of unsatisfied guests in line. I aways displayed enthusiasm and knowledge about the restaurant's menu and products as well as ensured customer satisfaction with food and services. Overall, I consistently offered professional, friendly and engaging services.

Bachelor Of Business Administration (B.B.A.), Operations/ Supply Chain Management, Minor In Biological Sciences

High School Deploma, Contemporary Dance

Education record