Sarah Ottley Email and Phone Number
I am an enthusiastic Carl H. Lindner College of Business student excited to contribute to companies that value teamwork, client relationships, and creativity. I am currently working in the dynamic hospitality and customer service world as a part time Squash Operator at the Cincinnati Country Club. My time providing customer service has ingrained in me the importance of communication, attention to detail, and adaptability. As I am dedicated to the Cincinnati Country Club's hospitality environment, I am also actively exploring new opportunities that will allow me to apply and expand my skill sets. Specifically, I am seeking a Summer 2025 co-op or internship in the Cincinnati/ Northern Kentucky area in marketing, international business, and/or American Sign Language line of business.
Cincinnati Country Club
View- Website:
- cincinnaticountryclub.com
- Employees:
- 39
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Squash CoordinatorCincinnati Country Club Feb 2024 - PresentCincinnati, Ohio, United States- Data-Driven Marketing: Coordinate and promote introductory squash classes and in-house tournaments by leveraging member data to segment audiences and target diverse member demographics for optimal engagement- Member Insights: Utilize member participation and behavior data to facilitate match arrangements, ensuring the most effective skill level pairings and increased member satisfaction- Visual Analytics: Design visual data representations, including info graphs and performance tracking boards, to enhance junior member experience and support the middle school squash program- Collaborative Marketing: Partnering with the PSA & CSA marketing team to design and promote official tournament content, boosting event visibility and member engagement by 10%
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Front Desk ReceptionistCincinnati Country Club Sep 2020 - Apr 2024Cincinnati, Ohio, United States- Data Management & Analysis: Analyzed monthly member data to streamline operations, enhance service efficiency, and improve communication- CRM Operations: Managed and updated member profiles, ensuring data accuracy for targeted marketing efforts and personalized service offerings- Operational Efficiency: Identified trends in member engagement to optimize service delivery, reducing assistance times and error-first callbacks by 25%
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Fine Dining Room ServerCincinnati Country Club Dec 2022 - Aug 2023Cincinnati, Ohio, United StatesI utilize a combination of fine dining etiquette and techniques, mixed with exceptional customer service and communication skills to provide the club members excellent dining service consistently. I believe it is important to maintain and establish relationships with coworkers by creating positive reinforcement and encouragement in order to uphold a fast-paced work environment.
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Fitness Center ReceptionistCincinnati Country Club Sep 2020 - May 2021Cincinnati, Ohio, United States- Appointment Analytics: Processed and analyzed booking data for over 90 members per day, ensuring optimal scheduling efficiency for private lessons and group sessions- Content Contribution: Collaborated in the creation of department’s weekly & monthly newsletter by gathering relevant data and assisting in design, contributing to 30% increase in member participation in fitness programs
Sarah Ottley Education Details
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High School Diploma
Frequently Asked Questions about Sarah Ottley
What company does Sarah Ottley work for?
Sarah Ottley works for Cincinnati Country Club
What is Sarah Ottley's role at the current company?
Sarah Ottley's current role is Student at University of Cincinnati Carl H. Lindner College of Business | International Marketing | Minor: Psychology & American Sign Language.
What schools did Sarah Ottley attend?
Sarah Ottley attended University Of Cincinnati, Walnut Hills High School.
Who are Sarah Ottley's colleagues?
Sarah Ottley's colleagues are Lily Finn, Alainnah Scott, Gina Sears, Katherine Vollman, Maggie Rindler, Shrm-Scp, Rebecca Rohrig, Matthew Brewer.
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