I joined the Acumen Solutions HR team as a HR Business Partner for the Global Services group, which included the onshore Technology Center in Cleveland. I also provided HR Generalist support for the employees at the Tech Center.

Aclara Technologies LLC is a leading supplier of Advanced Metering Infrastructure (AMI) and data management solutions to water, gas, and electric utilities globally. Aclara has over 400 employees and provides solutions to over 500 utilities in nine countries.I worked out of the Solon, OH office but, as HR Manager, I supported employees at all three of Aclara's main offices and many employees who work remotely. I advised and coached managers and employees in such areas as Employee Relations, Employee Engagement and Retention, Training and Development, Performance Management and general HR Administration. As HR Site Leader for the Solon Office I was responsible for the ensuring consistent implementation of Company initiatives and policies, employee engagement and retention and partnering with the EHS/Facilities Manager on related site initiatives and programs.As an HR Business Partner I was the single point of contact for particular business leaders. I strived to understand their business and their team in order to develop the people strategy in their organization. I worked closely with leaders to implement and deliver on various Company and HR strategic initiatives that impacted their employees and business.

My initial focus as HR Generalist was the sourcing, recruiting and onboarding of new talent at Aclara. The position transitioned into a true Generalist role where I worked with managers to resolve Employee Relations issues, acted as the trainer for employees on HR initiatives/programs and provided HR administrative support for Aclara's Educational Assistance Program, Benefits Open Enrollment, FMLA, COBRA, Unemployment Claims, Workers Compensation and ADA claims.

Lawson Products is a supplier of more than 300,000 high-performance maintenance and repair products.As a Training Specialist, I was responsible for the initial training and onboarding of the new Inside Sales and Project Specialist Representatives hired at Lawson’s Inside Sales Call Center in Independence, OH. In addition to their two-week classroom training, I also served as their direct supervisor during the first 6-8 weeks of employment as they continued to sharpen their skills and ramp up their product acumen before being integrated with the rest of the Reps.As part of the HR team I assisted with the sourcing, recruiting and orientation of new reps. I supported local HR administrative functions. I worked with the HR Manager or Corporate HR team on local employee relation issues, communications or company HR initiatives. I also partnered with managers to help organize sales contests and other events for the call center staff.

I was assigned to various HR projects for the Corporate HR team. I assisted with the recruitment and orientation process, as well as entering employee data into the HRIS and applicant management system. I also served as back-up HR receptionist, which entailed answering calls and greeting applicants and guests.