Sarah Huschke Email & Phone Number

Tempe, Arizona, United States

Lead and mentor a team of up to 12 associates providing subject matter expertise, managing initial escalations and provide training for new hires for a world-class recruiting and staffing firmOversee daily team meetings, track weekly compliance audits, and manage monthly scorecard data to ensure optimal performance in onboarding tasks.Conduct regular developmental meetings with associates to discuss progress, set goals, and provide coaching, while also participating in weekly leadership meetings to align team objectives with broader company goals.Organize semi-annual team bonding outings and weekly fun activities during meetings to foster a harmonious and uplifting team cultureManage complete multi-step pre-hire process from offer acceptance to first day on the job for over 100 candidates at a time during peak hiring season requiring fast-paced problem solving, team communication and pivoting to meet client needsOwn a complex portfolio of high profile national accounts, collaborating with supervisors for effective team allocation and high customer satisfaction.Act as a key liaison and support for candidates, field recruiting offices, and corporate colleagues providing expert guidance and resolving issues promptly either over the phone or via emailCollaborate with talent acquisition, compliance, backgrounds, and account executives to meet client expectations and streamline processesProcess backgrounds and schedule drug and medical screenings through multiple vendors and regularly update onboarding tracker, a companywide system designed to keep all stakeholders up to date on the pre-hire process to meet start date deadlinesMaintain confidential employee information, including paperwork and screening files, and collaborate closely with the payroll department to ensure accurate reflection of employment agreements and pay rates

Tempe, Arizona, United States

Tempe, Arizona, United States

Newark, Delaware

- Counseled undergraduate students individually and in a classroom setting on resume, cover letter and LinkedIn profile development as well as interview best practices-Improved student experience by maintaining knowledge of office events such as interview schedules, appointments, and workshops; Answered questions in person or by phone-Matched talent with appropriate job postings based off of skillset and coached undergraduates on intangible transferable skills

Scottsdale, Arizona

- Enhanced customer experience by providing a wide range of customer relations services, promoted subscription upgrades, took initiative to improve accuracy of customer information in database and performed billing functions- Controlled customer queue for tech support, took 100+ multi-line customer service calls daily- Increased company’s profit margin by negotiating wages with independent contractors, while ensuring the continuation and enhancement of services, mediated customer complaints and resolved technician’s issues- Met daily performance goals by recovering suspended accounts and conducted outbound calls to customers for failed billing

Newark, De

- Supervised a team of 4 directors responsible for separate divisions of the chapter, member of the Chapter Management Team that was tasked with making strategic decisions to improve the chapter- Facilitated a continuous education program, provided a framework for growth and leadership development with emphasis on new member onboarding, chapter integration, socialization and organizational cohesiveness- Planned large scale welcome events for new members, managed a budget, organized crews and crew leaders, and negotiated for venues, catering, supplies and decorations- Recruited new members continuously through annual Panhellenic and chapter informal recruitment

Phoenix, Arizona Area

- Sourced and screened well suited candidates daily for clients in the payments industry; Analyzed candidate qualifications through LinkedIn, CareerBuilder, Monster, Indeed, Dice and the company's resume database- Coordinated interview schedules, meetings and travel for Recruiting Director- Enhanced the efficiency of job/candidate tracking methods

Scottsdale, Arizona

- Processed customer payment transactions accurately and efficiently while enhancing their customer experience, satisfaction and brand loyalty- Helped customers and other stores effectively over the phone, answering all questions - Reinforced values of excellence through maintaining store aesthetics, showed self-initiative in maintaining effective communication amongst managers and team members

Scottsdale, Arizona

- Researched, selected and implemented an improved benefits package with the HR Manager- Trained employees regarding new health benefit options, reviewed benefits applications for completeness and verified enrollment - Maintained 50+ confidential employee files, verified I-9 paperwork, and performed other administrative duties- Created invoices using QuickBooks, audited and analyzed financial reports and performed accurate data entry