After deciding to leave my role as Head of Operations, I was asked to stay on in a consulting capacity beyond the 3+ months it took to offboard me from my leadership role. Due to my knowledge of our proprietary platform and training modules, many of which I lead the design and implementation of, I was able to be a strong resource when my specialization was needed for onboarding, training, platform updates and new client campaigns, as well as assure the new person stepping into my role had… Show more After deciding to leave my role as Head of Operations, I was asked to stay on in a consulting capacity beyond the 3+ months it took to offboard me from my leadership role. Due to my knowledge of our proprietary platform and training modules, many of which I lead the design and implementation of, I was able to be a strong resource when my specialization was needed for onboarding, training, platform updates and new client campaigns, as well as assure the new person stepping into my role had everything she needed to succeed in carrying the baton of a complicated and demanding role. Show less

I worked as part of this fast-paced startup’s marketing team to pitch, edit, and produce original blog content on field team management and consumer packed goods. With little experience in the field, I quickly became an expert on all things field team, CPG and SaaS related. I worked on a strict content schedule to create intriguing SEO content that was not only clickable, but valuable to customers and leads. I produced five blogs that ranked in the top 10 for their main keyword in… Show more I worked as part of this fast-paced startup’s marketing team to pitch, edit, and produce original blog content on field team management and consumer packed goods. With little experience in the field, I quickly became an expert on all things field team, CPG and SaaS related. I worked on a strict content schedule to create intriguing SEO content that was not only clickable, but valuable to customers and leads. I produced five blogs that ranked in the top 10 for their main keyword in Google Search within three months of publication, and helped implement a more personable tone and use of new media that translated to more positive responses from customers and leads. Show less

Educated customers on product catalog, brewing process and brand stories of Duvel, Brewery Ommegang, and Boulevard Brewing Company at high-traffic festivals and in-store events. An important part of this rote also included event evaluations to help the regional managers better understand market trends, customer interests and retail partner needs.

I wrote, anchored and edited segments for the millennial-powered, magazine-styled online news program "Washington Weekly"​ as well as bi-weekly "​In The News"​ segments on breaking news stories for this young video production startup. In addition to my capacity as a correspondent, I supported GVH Live's growth and outreach among several social media outlets. My job included searching out, fostering and sustaining relationships with D.C. professionals, startups and organizations GVH Live… Show more I wrote, anchored and edited segments for the millennial-powered, magazine-styled online news program "Washington Weekly"​ as well as bi-weekly "​In The News"​ segments on breaking news stories for this young video production startup. In addition to my capacity as a correspondent, I supported GVH Live's growth and outreach among several social media outlets. My job included searching out, fostering and sustaining relationships with D.C. professionals, startups and organizations GVH Live worked with for news packages, video production partnerships and ongoing initiatives that promoted millennial involvement in politics and entrepreneurship. During my time at GVH Live, I became self-taught in Final Cut Pro and Adobe Premiere video editing software. I went from just having a good aesthetic eye to producing video packages from pitch to publication and learned the ropes of video production from a small yet talented and enthusiastic team. I was greatly influenced by the startup's relationship with incubator 1776 and the thriving startup scene of the nation's capital. Show less

Tasks included increasing GVH Live's digital reach through assistance with Facebook, Twitter, and other social media platforms, composing and planning content to share, conceptualizing and executing strategies to increase followship, discovering ways to get involved in conversations concerning D.C., national, and worldwide issues that GVH Live covered while promoting their motto of "broadening perspectives."

As supervisor, I managed Front of House Employees, resolved matters of customer service, received in-person and phone orders, oversaw production and sale of the product and created fun custom fondant for everything from small birthday orders to large wedding parties. Georgetown Cupcake is synonymous with the TLC show "DC Cupcakes,"​ which meant assuring customer service, consistency, shop cleanliness and employee actions were set and maintained at a high bar was of the utmost importance… Show more As supervisor, I managed Front of House Employees, resolved matters of customer service, received in-person and phone orders, oversaw production and sale of the product and created fun custom fondant for everything from small birthday orders to large wedding parties. Georgetown Cupcake is synonymous with the TLC show "DC Cupcakes,"​ which meant assuring customer service, consistency, shop cleanliness and employee actions were set and maintained at a high bar was of the utmost importance. After just four months, I became the Georgetown Cupcake- Bethesda's fasted ever employee to go from Front of House Employee to Supervisor. Show less

Salesperson to a loyal, local client base, handled matters of customer assistance, processed large orders of incoming merchandise, stayed familiar with a rotating toy inventory for a wide rage of ages and maintained front-of-store stock. Working in a local, family-owned business gave me a great appreciation and understanding of customer service and retention, hard work, small businesses and sales at a young age. After graduating from high school I was asked to return as a seasonal employee… Show more Salesperson to a loyal, local client base, handled matters of customer assistance, processed large orders of incoming merchandise, stayed familiar with a rotating toy inventory for a wide rage of ages and maintained front-of-store stock. Working in a local, family-owned business gave me a great appreciation and understanding of customer service and retention, hard work, small businesses and sales at a young age. After graduating from high school I was asked to return as a seasonal employee during college summers and holidays. Show less

Attended briefings, provided hearing summary minutes, drafted letters to constituents and legislators, assisted constituents with phone inquiries and helped resolve their issues. Performed legislative and general research, specifically on how the then newly-introduced Affordable Care Act could affect and compared to Massachusetts' already existing universal healthcare law. As a summer legislative intern, I also attended the organized speaker series for interns, which broadened her… Show more Attended briefings, provided hearing summary minutes, drafted letters to constituents and legislators, assisted constituents with phone inquiries and helped resolve their issues. Performed legislative and general research, specifically on how the then newly-introduced Affordable Care Act could affect and compared to Massachusetts' already existing universal healthcare law. As a summer legislative intern, I also attended the organized speaker series for interns, which broadened her perception of state government through contact with opinions from lobbyists and cabinet members to freshman representatives and Governor Deval Patrick. Show less