Sara Hitchins Email & Phone Number

United States

United States

Greensburg, Pennsylvania, United States

Greater Pittsburgh Area

Washington, Pa

Greater Pittsburgh Area

•Implement and modify preliminary schedule process and procedures•Analyze and produce weekly staffing schedules for eight Macy’s stores•Develop and build models of weekly staff rotations•Trend analysis to determine proper staffing structure for all areas in eight locations•Interact with Human Resource Managers, Sales Managers and Senior Management on schedule planning including meetings, minimum coverage and open jobs•Collaborate with Senior Management to resolve issues that… Show more •Implement and modify preliminary schedule process and procedures•Analyze and produce weekly staffing schedules for eight Macy’s stores•Develop and build models of weekly staff rotations•Trend analysis to determine proper staffing structure for all areas in eight locations•Interact with Human Resource Managers, Sales Managers and Senior Management on schedule planning including meetings, minimum coverage and open jobs•Collaborate with Senior Management to resolve issues that relate to staffing, sales trends and selling statistics•Maintain accuracy of each store’s scheduling based on corporate planning and all related systems•Validate sales plans and the percent of business for each week as it relates to schedules•Build requisitions for every associate placed, depending on the area, job code and pay class •Modify schedule base depending on previous business results in every area •Enter any special promotions occurring within the areas prior to producing schedules; input vacation time for all associates in every area of each store Show less

·Assist with hiring, training and directing the registry team and registry managers in 30 stores throughout Central region·Develop strategies and special projects to drive the registry business, including visiting stores, assisting with planning and implementing outside and in-store events·Participate in developing seasonal goals and plans, ensuring each store follows monthly budget plan·Build relationship with the regional team to drive sales in the home and registry… Show more ·Assist with hiring, training and directing the registry team and registry managers in 30 stores throughout Central region·Develop strategies and special projects to drive the registry business, including visiting stores, assisting with planning and implementing outside and in-store events·Participate in developing seasonal goals and plans, ensuring each store follows monthly budget plan·Build relationship with the regional team to drive sales in the home and registry departments·Communicate the importance and impact of wedding registry to senior and regional management teams ·Finished 2008 with an increase of 6.1% in sales from last year and 50% Registry Star Reward enrollment Show less

·Motivated, developed and trained sales staff to maximize business opportunities and create a positive work environment·Monitored performance and addressed issues in a timely manner to ensure excellent customer service·Worked with merchandising managers for merchandising placement and sale promotions to plan and execute floor moves

·Utilized benchmarking reports to assess sales, develop and execute plans to capitalize on opportunities created in each division·Ensured proper execution of set standards for merchandise display including visual replenishment, recovery, pricing and signing·Enabled associates to provide customer satisfaction and resolve customer issues through motivation, coaching and goal setting ·Implemented sales plans based on benchmarking reports

·Directed visual, replenishment, and pricing/signing supervisors to maximize sales·Supported promotional programs including event planning, space allocation, visual presentation, and staffing to ensure proper customer service·Identified merchandise category growth through the review of benchmarking reports·Ensured customer service through proper staffing to exceed sales plans

·Maintained first and second sales position district-wide in two of three departments ·Responsible for overall management of three departments ·Categorized and regulated inventory; generated weekly schedules for associates and created floor plans for each department.·Motivated associates to achieve monthly sales goals