Designed, developed, and maintained Salesforce database. Generated reports and dashboards to provide detailed opportunity insight. Developed new business opportunity tracker and met with sales team on bi-weekly basis to maintain an accurate sales pipeline for forecasting purposes.Responsible for quarterly commission calculation for 13 sales reps & monthly accrual of commission. Reformulated commission model as needed.Collaborated with customer service team on tracking quoting and purchase order activity on daily basis to establish data integrity. Increased accuracy of data by 30% in first 2 months.Created reports on sales performance metrics on monthly basis and presented results in cross-functional meetings to ensure critical decisions were well-informed by accurate sales analysis.Assisted in setting revenue & booking budgets on semi-annual basis by analyzing historical data and anticipating future outlook based on market trends, sales pipeline, & customer insights.Verified adequacy of sales models and reformulated to better track metrics.Prepared ad hoc analyses for specific projects or initiatives as requested by management.

Assisted Sales team in creating forecasts for customer demand & communicated forecasts to Planning.Utilized Salesforce and Oracle platforms on daily basis to create and manage opportunities, quotes, and sales orders for SaaS customers.Coordinated regularly with Sales, Finance, Planning, & Logistics teams to ensure accuracy of orders, customer contract fulfillment, and shipments.Communicated with customers and internal teams regarding order changes, issues, or relevant information.Reported software issues and worked with IT to improve platform functionality for sales operations uses.Supported Sales team in internally communicating established deadlines to fulfill client’s goals and expectations to ensure satisfaction and retention.Provided exceptional customer service by addressing inquiries, concerns, or issues from customers promptly.

Collaborated with upper management on positioning and messaging initiatives to drive sales of new products.Assisted with client proposals, including estimated cost, timeline, and key deliverables.Prepared sales reports to identify opportunities, losses, and improvements.Utilized CRM database to clean, segment, and store customer & sales data into specific stages of sales funnel and identify next steps needed.Created sales growth forecast to assess feasibility of strategic initiatives and ensure alignment with 3-year strategic plan and overall business objectives.Conducted scenario analysis to evaluate potential risks and opportunities associated with proposed strategies.

Managed and supported the outbound sales team and established clear performance goals & incentives for team members focused on maximizing revenue.Prepared and presented sales reports for upper management with recommendations for future improvements and initiatives to boost revenue.Collaborated in developing pricing strategies that aligned with annual budgets and profitability goals.Created, presented, and executed marketing plans within assigned budgets.Maintained and nurtured relationships with returning corporate accounts and actively sought new accounts for group sales.Forecasted monthly revenue totals and recommended actions according to financial needs.

Managed ticket sales outreach and sports events.Reached top social media accounts in the industry and applied best practices to manage accounts of all sports.Assisted in event planning and execution for in-game entertainment in collaboration with corporate partnerships department, as well as for student events on the UC San Diego campus to promote awareness for athletics department.

Graduate Assistant in the Marketing Department of San Diego State Athletics. Involvement with the following sports for the 2016-2017 academic year: Women's Volleyball, Football, Men's and Women's Basketball, and Baseball. Accomplishments include: o Increased Instagram followers for SDSU Volleyball from just under 1,600 to over 6,000 within a 3-month season. Broke previous total ticket revenue record with a new record of $9,216. Previous record was $8,500.o For final thesis for MBA program, analyzed current marketing strategies for the Aztec Baseball team and identified practices controllable by marketing to assist with increasing single-season ticket revenue for home games.

Sold 2015 Season Tickets for the San Diego Chargers by means of cold calling local businesses and past single game ticket buyers. Personally sold a total of 44 seats in 3 months, including 27 General Admission tickets and 17 Premiere Club tickets. Generated a total of over $50,000 in revenue in this time period.

Tracked incoming and outgoing project funds, outlined progress on current projects, followed up with clients, ensured prompt processing of invoices, scheduled meetings between supervisors and clients.