Sarah Hiers Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida Area

* Manage Zoo and Gardens' Social Media accounts - Facebook, Twitter, Instagram, and YouTube* Internal project lead of Zoo and Gardens' website redesign (August 2019 - January 2020)* Update website content via Sitewrench CMS* Act as the primary point of contact with the Zoo’s advertising agencies for any marketing,advertising, event, and promotional initiatives* Work with the internal design team, manage the website brand including creation,planning, and implementation of changes* Proof all copy/designs/logos for accuracy* Ensure deadlines are met and projects are completed in a timely manner* Review, approve, and manage the Zoo’s brand on all collateral, signage, marketing materials, advertising, etc.* Responsible for attaining bids and assigning printing projects to vendors for advertisingbrochures, maps, promotions, tickets, and other marketing collateral as necessary* Coordinate trade ads* Reporting and reconciliation of media and advertising billing* Supply all requesting parties with the correct logos and assist in the management of theJacksonville Zoo brand* Assist in the facilitation of special events* Edit and create images and videos as needed with Adobe Suite* Update Community Calendars for upcoming events* Work with membership on quarterly publication, Wild, and act as assistant editor

Jacksonville, Florida Area

DIGITAL MARKETING COORDINATOR December 2016 - June 2018* Ensure consistent branding across all digital and print marketing * Develop and implement digital, traditional, and grassroots marketing strategies to increase ticket sales* Responsible for mobile app management* Responsible for designing graphics related to venues' shows and events* Creation of sales collateral, direct mail, email campaigns, digital marketing and venue signage* Track and provide reports for all digital efforts* Market research* Manage and update content/design of JaxEvents.com and 5 venue websites* Serve as main point of contact for web development team and PR agency* Create, send, optimize, and analyze weekly email newsletters* Manage all social media platforms for venues (Facebook, Twitter, and Instagram)* Monitor trends in social media technologies, tools and applications* Create and track social media promotions/contests and coordinate prize fulfillment* Maintain stock of all venue promotional gift items and printed sales collateral* Manage digital content rotations for in-venue assets (TVs, LED boards, etc.)* Attend media events as a representative of SMG Jacksonville* Assist in creating event and venue specific press releases* Represent SMG at Job Fairs, as needed* Knowledge of Adobe Suite, Ticketmaster software and various CMS systemsMARKETING SERVICES REPRESENTATIVE December 2015 - December 2016* Develop and coordinate internet marketing strategies for increased sales* Manage 6 venues' social media accounts* Create and track social media promotions* Manage JaxEvents mobile app CMS* Create and send weekly newsletter through Ticketmaster’s TM Messenger platform* Conduct research, compile and type statistical reports, including the completion of the monthly facility report and quarterly corporate report* Produce sales materials and presentations* Assist in the planning and implementation of special events* Assist with other marketing projects and duties

Greater Atlanta Area

Blue Sombrero (currently known as Sports Connect) is a technology company within the DICK'S Sporting Goods Community program. Services are offered to youth sports leagues across the country for free, as a sponsorship. As the Digital Marketing Specialist I kept all customers informed on product/service updates and industry news. This was done in both the Blue Sombrero and DICK'S Sporting Goods voice/style.DIGITAL MARKETING SPECIALIST January 2015 - October 2015* Develop and execute Digital and Mobile Marketing strategies - Email campaigns to both admins and end users of our products, sent using MailChimp - Social Media Marketing on Facebook, Twitter, LinkedIn, and Google + - Online advertising campaigns using Google AdWords* Create blog entries on corporate site to educate those involved in Youth Sports Organizations* Monitor email request completion within SendGrid (An average of 2 mil messages per week)* Merge the voice of Blue Sombrero and our parent company, DICK'S Sporting Goods* Complete audit of our voice within the user system, company site, and support pages* Administer system for prospects to set appointments with our Sales TeamSPONSORSHIP COORDINATOR August 2014 - December 2014• Research Youth Sports organizations across the United States• Compile comprehensive list of prospects• Keep all Salesforce records updated for accurate reporting • Reach out to prospects by phone and email in order to create leads for Regional Sales Managers• Distribute newly generated leads to team of 12 Sales Managers• Create PowerPoint and Google Documents with collected Market Research

Atlanta, Ga

SweetWater Brewing Company is a craft brewery located in Atlanta, GA. It is the home of the popular 420 Pale Ale, IPA, Georgia Brown, Blue, Hop Hash, HashBrown, Waterkeeper, and many more heady brews. I was one of the many faces of the company, representing SweetWater both at the brewery and off-site. As representatives, we sold schwag and promoted our tasty brews.• Educate visitors about the SweetWater brand• Sell merchandise at Brewery store during tour hours• Promote and sell merchandise during special events, on and off site• Open, close, and operate registers• Find solution to any customer's challenges/questions• Clean and restock store at the beginning of each shift• Pull inventory after each shift"Don't float the mainstream."

Greater Atlanta Area

Smari Organics is an Icelandic Yogurt company based in Petaluma, CA. I was hired to represent the company in Atlanta and North Florida by promoting/sampling the product in stores and creating in close contact with those stores' dairy buyers.* Promote Smari Organics Icelandic Yogurt in Greater Atlanta and North Florida* Represent the brand while educating targeted customers in Whole Foods, Fresh Markets, and other local health food stores* Build lasting relationships with potential customers, store employees, dairy buyers, and demo specialists in order to increase sales volume* Keep detailed reports of stock, preferred inventory, customer inquiries, and feedback* Report to Brand Ambassador Manager* Assist in the execution of Social Media campaigns, on Twitter and Instagram

New Paltz, Ny

Mohonk Mountain House is a one-of-a-kind, all-inclusive resort found in the Hudson Valley. Set in a Victorian Castle on Mohonk Lake with an award-winning spa at guests' disposal. As a Recreation Intern, I was exposed to each of the activity types offer to our guests as well as helping with office duties. Throughout a weekly rotations I would educate, lead, and assist guests of all ages with recreational activities in the mountains, on the lake, and within resort/spa facilities.• Lead hikes and rock scrambles with groups of guests, kids and adults• Counselor of Kid’s Club for children as young as 2 and as old as 17, leading activities and providing care whenever necessary• Man Information Booth to answer any guest or hikers questions about the property• Fill-in supervisor: overlooking activities, overrides on cash register errors, creating or proofreading activity schedules for the Resort, first aid attention, contact to manager on duty for the House

Jacksonville, Florida Area

American Express offers travel services for Platinum and Centurion Cardholders. I worked with a team of agents assigned to Centurion Cardholders. My position was created to assist agents by creating itineraries, processing payments for trips, and researching destinations.* Research destinations and vendors* Design itineraries* Compile information of possible activities and available properties during client travel* Assign requests and incidents to team of agents* Secretarial duties: taking messages, fixing copiers, stocking supplies, organizing collateral* Industry Relations work with visiting vendors* Create bulletin boards, emails, banners, PowerPoint presentations and handouts for call center* Administrate SharePoint site for the North and Central Florida’s Communication Committee

Jacksonville, Florida Area

The Jacksonville Jaguars is a professional (NFL) football team located in North Florida. I was hired to help create an unforgettable game-day experience for all fans at Everbank Stadium.• Keep fans happy by solving their problems, and anticipating their future needs• Monitor the Club seating area, looking out for fans who attempt to sneak in• Maintain good communication with supervisor and other departments through the game to ensure all problems are somehow solved• Keep record of all incidences, and reporting to the appropriate manager• Make each game enjoyable for all guests, either by creating a solution myself or by finding the person who will know what to do

Jacksonville, Florida Area

Bailey's Powerhouse Gym is a health located in throughout North Florida and Southern Georgia. I was a Fitness Consultant of the Merrill Road location who also worked at other Jacksonville locations when coverage was needed.• Sell memberships and ‘pro-shop’ merchandise, present gym’s service and facilities• Maintain consistent top notch member service to retain membership, either with questions about fitness, the gym in general, or any question that they bring to my attention• Keep up good communication between guests, other employees, and management• Organize paperwork for both guests and corporate• Complete opening and closing operations of the gym facility• Operate cash register, credit card machine, and POS system• General cleaning of equipment and gym floor

Amelia Island, Fl

The Ritz-Carlton, Amelia Island, is an upscale oceanfront Resort in North Florida. With the elegant reputation of the Ritz-Carlton to uphold, I was hired to create an exciting yet comforting environment for all guests. My duties spanned across all of the recreation department, from kayaking tours to our fitness center to beach activities.• Help create and promote a fun and relaxing atmosphere to guests• Provide information and encourage participation in Resort activities• Answer any and all questions, and attempt to figure out any future needs of guests• Observe activities and respond when necessary, if there are safety issues• Keep the interests of the guests your number one priority, other than their safety, no matter how insignificant it may seem at the time• Keep the work, and surrounding, environment as clean as possible• Perform duties with customer service above and beyond what may be expected

Jacksonville, Florida Area

The Tour Resource Center was a startup created to provide golfers at all levels the tools/resources necessary to improve their golf game. As an intern, I kept Social Media outlets and our website up-to-date. I also met with LPGA golfer, Amelia Lewis, and Junior PGA golfers to help them establish their own online brand identities.• Meet with up and coming pro golfers to interview and form a true identity to create online• Create and link websites, Facebook, and Twitter accounts for athletes• Grow Social Media knowledge, as well as learning more HTML skills• Brainstorm with co-workers, superiors, and golfers on ideas to bring more “followers/fans”• Communicate with all parties involved in accounts: goals, achievements, and possible ideas

New Paltz, Ny

Mohonk Mountain House is a one-of-a-kind, all-inclusive resort found in the Hudson Valley. Set in a Victorian Castle on Mohonk Lake with an award-winning spa at guests' disposal. As a Recreation Intern, I was exposed to each of the activity types offer to our guests as well as helping with office duties. Throughout a weekly rotations I would educate, lead, and assist guests of all ages with recreational activities in the mountains, on the lake, and within resort/spa facilities.• Manage, organize waivers, and control cash register for boat dock• Lead hikes and rock scrambles with groups of guests, from as young as 7 years old• Counselor of Kid’s Club for children as young as 2 and as old as 17, leading activities and providing care whenever necessary• Maintain and groom tennis courts, stock shelves in tennis shop, keep records of sales and private lesson appointments, at times play with guests who needed tennis partner• Fill-in supervisor: overlooking activities, overrides on cash register errors, creating or proofreading activity schedules for the Resort, first aid attention, contact to manager on duty for the House

Bachelor'S, Sports Management, 3.93

Activities and Societies: Vice President of the Dean-Student Advisory Committee (DSAC), Women's Soccer, Co-Ed Soccer, Dean's ListNamed.

Bachelor'S Degree, International Business

Activities and Societies: Women's SoccerSpring semester of 2008: Studied abroad in London, England

Bachelor'S Degree, International Business

Activities and Societies: Women's Football TeamStudied International Business while studying abroad through Arcadia University.