Sarah Lamb Email & Phone Number

Evaluate and monitor transactional activity to identify potential suspicious activity.Verify client identities and assess their relationships with financial institutions for Know your Customer (KYC) purposes.Interpret and implement client-operating policies related to financial data.Identify data anomalies and red flags for money laundering, terrorist financing, fraud, and sanctions violations and escalate for a second-level review.Adhere to designated timeframes and procedures… Show more Evaluate and monitor transactional activity to identify potential suspicious activity.Verify client identities and assess their relationships with financial institutions for Know your Customer (KYC) purposes.Interpret and implement client-operating policies related to financial data.Identify data anomalies and red flags for money laundering, terrorist financing, fraud, and sanctions violations and escalate for a second-level review.Adhere to designated timeframes and procedures to make sure that tasks are completed correctly.Submit written work product for review by internal quality control teams and make necessary adjustments based on feedback.Meet production and quality standards while working collaboratively in a team-oriented environment.Ensure compliance with federal and state laws, regulations, company policies, and client requirements related to Anti-Money Laundering. Show less

Evaluate student responses to open-ended test questions in Math and Science.Collaborate online and work unsupervised evaluating answers.Ongoing training to use the customer scoring guide on new questions as they become available. Keep up with quality management standards and scoring rates.Consistently maintain over 95% accuracy.

Knoxville, Tn

Troubleshoot equipment issues for SportDog and PetSafe customers.Handled high call volumes in a hybrid remote call center environment.Effectively managed customer data via the Salesforce application.

Downtown, Knoxville

Took ownership of a.m. room service duties and restaurant hosting during management turnover.Consistently delivered accurate food orders with attention to detail.Ensure that the restaurant is clean and presentable.Serve tables during short staffing.Trained to process invoices in the internal purchase order system for the Food and Beverage department.

Sevierville, Tn

Acquired accurate inventory counts and cleaned the inventory system.Priced and re-tagged items in the gift shop.Worked on the tasting bar, performing wine tastings and selling wine.Invited to return to the wineries after returning to TN from AL.

Mobile, Alabama Area

Perform administrative and office support for the president of the company and software developers. Prepared invoices and time reports. Translated technical jargon in time reports for clients.Used Excel and Word to create and edit spreadsheets, client status reports, and contract proposals. Collaborated with developers to make step-by-step user guides for applications.Purchasing supplies as well as receiving and sending mail or packages.

220 Apple Valley Rd. Sevierville, Tn 37862

Collaborated with Managers on bonuses, goals, hiring, and solving problems.Created monthly reports and effectively managed merchandise and supplies.Implemented touchscreen capabilities on POS systems, cutting checkout time in half.Led a team to unload and enter merchandise into the inventory system.Onboarded new hires for success in wine sales.Achieved monthly goals with the sales team.

Greeted, checked in, and checked out guests of the motel. Quoted rates and made reservations. Answered a multi-line phone. Ran items to guest rooms upon request. Cleaned rooms when needed.

Kept my section of the sales floor neat and orderly. Ran registers and answered the phone. Eventually put in charge of the Ready to Wear department. In that department I brought out new products to sales floor and organized the area.

Bachelor'S Degree, Business Administration And Management, General, 4.0

Activities and Societies: PTK

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: PTK

Associate Degree, Hospitality Administration/Management, Cum Laude

High School Diploma, Business, Honors Degree