Sarah Marks Email & Phone Number

Raleigh-Durham, North Carolina Area

As the US/Canada Client Partner responsible for relationship and project management with priority focus on developing complete client satisfaction, projects with high quality delivery and ROI, and responsive support contracts. Acting as a leader in management, design and implementation of several projects for Zoetis Animal Health (formerly Pfizer) on data.

Raleigh-Durham, North Carolina Area

• Led 3 enterprise initiatives creating a new business process and transforming divergent, geo-specific processes into a single, global tracking tool. Projects covered: Marketing campaign activity tracking and reporting.
• Led team in requirements generation for entirely new global process on sales account planning
• Successfully integrated divergent geography needs using a unique approach into synthesized, common requirements--Results were very high stakeholder buy-in
• Applied significant knowledge leadership toward creation of strategic requirements over tactical
• Led, designed, built, and deployed global cloud implementation to assess and collaborate campaign tactics, budget, and spend. Executed UAT testing, data migration, training, support site, and system administration.
• Recognized for quick ownership, leadership, analysis, and action on pipeline analytics project

Raleigh-Durham, North Carolina Area

• Leading project management activities driving strategic solution and customer requirements for CRM and business intelligence capabilities for Poultry animal health team. Leading solution alternatives, master data.
• Led successful budget development and vendor selection for $.7M CRM and BI solution
• Identified need, led development of master reference data concurrent to CRM development
• Led requirements analysis with complete stakeholder buy-in for CRM and reporting needs
• Led RFP activities for three areas of functional requirements: CRM, BI, and data warehouse
• Recognized as lead BA with SME knowledge of how poultry products influence processes

Accomplished 3 leadership roles in deployment of Saba Learning Management software – Client Relationship Lead to Disaster Services HQ team, Account Manager for migration of disaster training history, and Technical Specialist for deployment of 6 divisions to the Saba platform.- Led NHQ stakeholders and disaster leadership at independent field units for.

Disaster Response with leadership in operations management for disaster response planning and execution, including volunteer management, interagency response, materials support, disaster assessment, technology, and client services delivery.- Experience in six (6) level II to level VII+ disaster response incidents to date as well as significant number of.

Led project team for $5.2M reporting solution and dashboard for 2,500-FTE global procurement group on $40B of spend. Project scope included web-based reporting portal and data warehouse, dashboard, data store and UI to manage procurement savings commitments, and centralized UI for managing data cleansing issues. Scope included 30 functional stakeholders.

Extensive Experience Web-based software design and deployment, current state/feasibility analysis, new product launch, financial assessment /business cases, sourcing decision analysis, human resource planning, cost forecasting, competitive analysis, SDLCApplications:Learning Management SW; Salesforce CRM; MS Sharepoint; SAP Business Objects; DB2 / Data.

Led 2 enterprise initiatives. Successful implementation a data warehouse and reporting interface providing delivery-based performance data and analytics on end to end cycle time and customer date commitments for IBM personal computer division. Championed effort to transition the organization from ship to delivery-based management system utilizing current.

Disaster Response

International Humanitarian Law; In-Kind Donations; Logistics; Mass Casualty; Operations Management Client Services; Public Affairs.

Incident Command System

ICS courses 100, 200, 700, 800

Bs, Business Administration

Bachelor of Science in Business Administration, Business Logistics Major, Statistics Minor