Sarah J. Olson, Mba Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Strategy and prioritization of data product work; agile coaching; managed an outsourced team's migration of a product from a vendor to in house.

Minneapolis, Mn

Elected twice (2014, 2018) to represent 1,500+ member-owners of Minnesota’s first Cooperative Brewery.• Set priorities and agendas for meetings of Board and Executive Committee.• Partnered with CEO and Chair, carrying out Board’s directives, policies, and initiatives.• Established governance, policy and process as founding board member to create ongoing organization and procedures for how the Board operates.• Chartered creation of Fair State Cooperates, a philanthropic… Show more Elected twice (2014, 2018) to represent 1,500+ member-owners of Minnesota’s first Cooperative Brewery.• Set priorities and agendas for meetings of Board and Executive Committee.• Partnered with CEO and Chair, carrying out Board’s directives, policies, and initiatives.• Established governance, policy and process as founding board member to create ongoing organization and procedures for how the Board operates.• Chartered creation of Fair State Cooperates, a philanthropic organization to aid neighboring organizations and connect the Cooperative with the community. Show less

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Part-time contract position working with international electronics manufacturing client for IoT project.

Minneapolis

Led initiative called Tap to Save™, iOS and Android app designed to encourage saving money.• Launched Tap to Save™ in December 2018, including on-going monthly releases by spearheading team from problem statement through discovery and concepting to MVP in 6 months• Defined product strategy, including vision, roadmap and growth opportunities to stakeholders.• Provided vision and direction to delivery team, including 4 developers, quality engineers, data engineers, UX designers, and… Show more Led initiative called Tap to Save™, iOS and Android app designed to encourage saving money.• Launched Tap to Save™ in December 2018, including on-going monthly releases by spearheading team from problem statement through discovery and concepting to MVP in 6 months• Defined product strategy, including vision, roadmap and growth opportunities to stakeholders.• Provided vision and direction to delivery team, including 4 developers, quality engineers, data engineers, UX designers, and dev-ops engineers. • Created, prioritized, and maintained product backlog of use cases and stories according to business value and product strategy to focus development. • Served as Scrum Master for team, leading release planning, communicating expectations for delivery of new functionalities, establishing sprint goals and release plans. • Ensured usability by supervising testing performance on proposed designs and feedback was incorporated.• Determined and prioritized feature requirements by monitoring product usage and metrics. • Communicated cost and resources needs to stakeholders for quarterly budgeting. Show less

Launched web application for pilot program by leading new team of 5 developers for not-for-profit financial services division of Thrivent Financial. • Provided focused development and on-time delivery by taking ownership for sprint planning, daily stand ups, retrospectives, reporting, release management, and issue resolution. Contract through Q Consulting.

Minneapolis, Mn

6-Month Contract at Bluestem BrandsDelivered 2 initiatives on schedule and on budget, serving as Scrum Master/Delivery Manager for order management legacy systems replacement team.

Greater Minneapolis-St. Paul Area

Managed daily operations for 15-person SaaS start-up that creates mobile apps (iOS and Android) for home searching, including customer support, project management, customer success, and prioritization of engineering work while reporting to CEO/Founder. • Ensured execution and delivery iOS & Android apps, new customer launches, custom enhancements, and product development for 50k weekly active users & 40M sessions annually. • Implemented agile processes, including requirement reviews… Show more Managed daily operations for 15-person SaaS start-up that creates mobile apps (iOS and Android) for home searching, including customer support, project management, customer success, and prioritization of engineering work while reporting to CEO/Founder. • Ensured execution and delivery iOS & Android apps, new customer launches, custom enhancements, and product development for 50k weekly active users & 40M sessions annually. • Implemented agile processes, including requirement reviews, sprint planning, and retrospectives as team Scrum Master, to establish best practices and tools for project execution and management. • Developed organization and structure for regular release cycles through team planning• Reduced customer churn by resolving issues, demonstrating empathy, and communicating clearly. Show less

Greater Minneapolis-St. Paul Area

Served as Project Manager for new product launches, app updates and code releases, effectively communicating priorities, vision, and expectations to team of 8 engineers. • Reduced delivery time for new customers from 120+ days to under 30 days through improved processes, organizational planning, and customer management. • Enhanced customer relations through efficient prioritization and resolution of support issues.

Minneapolis, Mn

Took responsibility for post-launch technical support and issue resolution for customers, creating processes and SLAs for on-going customer management. Communicated clear expectations for stakeholders and new customers• Identified dependencies, defining scope and goals, and tracking deliverables to completion. • Analyzed data gaining better understanding of areas of success and improvement.

Bloomington, Mn

PARK NICOLLET HEALTH SERVICESJune 2013 – April 2014Project CoordinatorProvided coordination between application owners, packaging staff, desktop engineers, desktop services technicians, Dell technicians, the Project Manager and IT Leadership for the Microsoft Upgrade Project to migrate 10,000 computers from Windows XP to Windows 7. Responsibilities included managing an inventory of over 750 applications including status of compatibility testing, packaging for deployment through… Show more PARK NICOLLET HEALTH SERVICESJune 2013 – April 2014Project CoordinatorProvided coordination between application owners, packaging staff, desktop engineers, desktop services technicians, Dell technicians, the Project Manager and IT Leadership for the Microsoft Upgrade Project to migrate 10,000 computers from Windows XP to Windows 7. Responsibilities included managing an inventory of over 750 applications including status of compatibility testing, packaging for deployment through SCCM, defects, and incompatibility mitigation. EXPRESS SCRIPTS, INCDecember 2012 – July 2013Project ManagerActed as a Project Manager for two Integration projects. Auto Eligibility, a $385K effort providing critical functionality for benefit coverage on the point of sales system, allowing Express Scripts to maintain the relationship with their client and to attract other potential clients. Support Multiple Coverage, a $550K effort, focused on a specific group of City of New York employees including firefighters and 9/11 first responders who are eligible for benefit coverage under multiple drug plans. Program Coordinator Acted as a Program Coordinator on the Claims Integration PMO to support resource forecasting.REGIS CORPORATIONJune 2012 – November 2012Project ManagerActed as a Project Manager in conjunction with a Senior PM on three projects within the Regis Reignited Pilot program including the brand conversion of 55 salons, converting 11 salons to an independent contractor business model, and the addition of a retail sales adviser to 39 salons across two markets. Acted as the Project Manager on the Point of Sale Training project to provide training to more than 40,000 salon employees.Program Coordinator Acted as a Program Coordinator on the Regis Reignited Pilot program, an initiative designed to test changes within the salon to invigorate the brand and drive traffic, and the Velocity POS roll-out program to install a new POS system at 7,300 salons. Show less

St. Louis Park, Mn

Led a staff of Project Managers responsible for the creation, training, and implementation of Aloha Point of Sale computer systems in restaurants. Consulted with customers to determine site-specific requirements and configuration needs to suit the restaurant and provided software training, restaurant best practice consulting, and on-going hardware and software customer support.

Masters In Business Administration, Conflict Resolution

Business Management