Sarah Karim Email & Phone Number

Sarah is a creative and innovative consultant who is passionate about helping clients understand and explore their technology landscape and transform their business. Sarah has deep experience in successfully delivering strategy engagements with global mixed-capability teams, as well as technical experience in developing AI and analytics solutions.Sarah is particularly interested in the customer experience and believes that human centered solutions deliver the maximum value for businesses. As technologies around the world are constantly evolving, businesses also need to ensure that they can modernise their processes and technology stack at the same pace. Sarah enjoys helping clients understand both their business and technology strategies and the importance of them complementing each other while keeping human centered design at the forefront of their strategy.Sarah has experience in facilitating Design Thinking workshops to elicit requirements, create As-Is process maps to help the client walk in the shoes of their end users, identify pain points to design a Future-State and guide clients to understand how their business and technology strategies should align with their customer’s requirements. She has experience in mapping out business processes, creating user journeys and empathy maps, and creating use cases, both business and technical.Sarah’s strength lies in her ability to be empathetic and build trusting relationships with her clients to ensure that everyone’s voice is heard. Her goal at the end of the day is to empower her clients with the right tools and strategies to extract

• 

  Monash University

  Information Technology And Systems