Sarah Falls work email
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Sarah Falls personal email
I am a Product Manager at Capital One, leading data product strategy in the fraud and disputes customer servicing space. Currently, I’m focused on developing a customer claims database that powers key decision-making and fulfillment processes for customer servicing.With 3+ years of experience as both a Product Manager and Business Analyst at a global enterprise company, as well as a background in management consulting, I bring a strong analytical mindset to my work. I’m passionate about leveraging data-driven insights to prioritize decisions and create seamless, customer-centric experiences.
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Product ManagerFinraWashington, Dc, Us -
Product ManagerCapital One Apr 2024 - PresentMclean, Va, UsAs a backend product manager on the fraud & disputes customer experience team, my focus is on defining and delivering the technical infrastructure and systems that power our customer-facing features and experiences. I lead product strategy for two backend products: a customer claims database that powers servicing decision-making and fulfillments, and Capital One's transaction fraud reporting microservice, which shares fraud data with our partners in real-time. -
Senior Business AnalystCapital One Jul 2021 - Apr 2024Mclean, Va, UsAs a senior business analyst on Capital One's credit card fraud team, I focused on developing machine learning models to detect synthetic fraud in the credit card application channel. I collaborated with cross-functional stakeholders to both analyze and implement those models, contributing $10M+ in annual NPV through fraud loss reductions.
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AnalystDean And Company Aug 2019 - May 2021Mclean, Va, UsDean & Company is a highly analytical, strategy consulting firm in the Washington DC area. While at Dean & Company, I worked as a consulting analyst, providing strategic support for venture capital, private equity and corporate clients. -
Business Development InternGeneral Dynamics Information Technology Jun 2018 - Aug 2018Falls Church, Virginia, UsI interned in GDIT's Alliances group, which manages relationships with software partners. During my internship, I supported technical proposal writing, communicated with software vendors and earned certifications in Amazon Web Services (Certified Solutions Architect) and ServiceNow.
Sarah Falls Skills
Sarah Falls Education Details
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University Of VirginiaBusiness Analytics) -
Thomas Jefferson High School For Science And Technology
Frequently Asked Questions about Sarah Falls
What company does Sarah Falls work for?
Sarah Falls works for Finra
What is Sarah Falls's role at the current company?
Sarah Falls's current role is Product Manager.
What is Sarah Falls's email address?
Sarah Falls's email address is sa****@****one.com
What schools did Sarah Falls attend?
Sarah Falls attended University Of Virginia, Thomas Jefferson High School For Science And Technology.
What skills is Sarah Falls known for?
Sarah Falls has skills like Social Media, Java, Public Speaking, Project Management, Management, Leadership, Microsoft Word, Python, Powerpoint, Research, Microsoft Excel, Customer Service.
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