Empathetically connect with customers and assist them in troubleshooting devicesMaintain timely appointments in busiest store in the districtKnowledgeable of Apple devices, ecosystem, hardware and softwareUnderstanding of how to handle legal documents and paperwork

Worked with the lead teacher and other teaching assistants to monitor class schedule.Assisted teachers with lesson preparation by getting materials and class lectures ready.Collaborate with lead teachers to recognize issues students are facing and recommend solutions.Documented student progress and gave feedback and critique during student presentations.

Led a team in researching online experiences/digital touchpointsAnalyzed data and produced visualizes that represented that dataMet weekly deadlines with Professor to touch baseThought creatively to solve abstracted issues and visualizations

Assisted, discovered and fitted customers with correct products, devices and service features, to suit their lifestyleBuilt and maintained relationships with customersExplained large and difficult technical concepts to individual with zero knowledge/experienceConsistently stayed up to date on tech