• Awards: LM NextGen – Strengthening Our Foundation, September 2018; Reshaping Our Operations, August 2019; Reshaping Our Operations, September 2019; Reshaping Our Operations, November 2019; Reshaping Our Operations, April 2020• Serve as Mission Applications Lead and support customers and users to find and supply quick workarounds and solutions for issues that arise.• Support Planning and Scheduling and Command and Control software and other mission web applications by providing technical support and bug fixes for software, web applications, and database issues written in Bash, C#, CSS, HTML, Java, JavaScript, TypeScript, PHP, and SQL.• Provide software fixes for discrepancy reports on a large multi-segmented system that executes on large data processing systems spanning multiple locations.• Support Operations, Operational Release Level, and system transitions by providing technical support to test directors, chief engineers, and users.• Was the sole developer for an internal tracking system, created using Microsoft Access, SQL, and Visual Basic for Applications.

• Assisted in performing design, test, and verification of the 3 variants of Trident II D5/LEFleet Ballistic Missile package test consoles, primarily the FPGAs with LabVIEW andTestStand.• Provided support to testers, engineers, and users of the ADP, DDP, and FDP systems.• Wrote detailed technical documents for front-end users, back-end users, and engineers.• Assisted in the design and implementation an internal database and tracking tool withPython and PyQt

GTA for CS 6310: Software Architecture & Design.

• Create SQL scripts to automatic tasks with Oracle SQL Developer and Automic.• Create test plans and test the system thoroughly for upgrades or patches.• Assist Financial Aid Specialists to find workarounds for current defects of the system.• Review daily automated tasks to check for discrepancies.

• Photo shoots of couples, children, events, weddings, etc.• Edit photographs with Fireworks and Photoshop.

• Created HTML5 interactive media pieces like point-and-click, drag-and-drop, etc. using HTML, CSS, JavaScript, Adobe Dreamweaver and Adobe Edge Animate.• Managed teams for maintenance projects on different Content Management Systems and Learning Management Systems, including Blackboard Learning System, Canvas, and eCollege.

• Co-lead a team of 20 people on a project converting from one Learning Management System to another and assessing quality assurance for online courses before product went to customer.• Assisted in testing courses in the Information Technology/Computer Science field to ensure the information and assessments were correct.

• Worked and trained fellow employees in many areas including stocking, backroom, electronics, food service, Starbucks, and cashier.• Awarded Top Performer of the Month in December 2008 and October 2009.

Simulation Systems Division.• Wrote cold start procedures for a simulation project for the National Guard.• Tested procedures written by other programmers and tested the system.

Crew Trainer, April 2006 - October 2007Crew Member, October 2005 - April 2006• Ran and supervised the employees on the floor, checked in with crew trainers, counted registers and handled bank deposits.• Awarded Employee of the Month in January 2007 and Employee of the Year for 2007.