Sarah Lanham Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

• Deliver exceptional customer service for patients and families• Collaborate with multidisciplinary staff• Stay up to date on best practices

Fort Wayne, Indiana, United States

• Developed skills to assess, implement and evaluate the coping needs of patients and families, gain knowledge in a variety of settings including inpatient, PICU, outpatient, burn clinic and emergency department• Provided support and education to patients, parents, siblings, and other family members during hospitalization

• Aided students in the college planning, application and financial aid process• Counseled students on college application process and meet and advise when necessary• Responded promptly to questions and give recommendations regarding next steps in the college planning process

• Developed core skills needed to prepare for a child life internship by observing clinical interventions and participated in developmental play within a hospital setting• Observed medical play, diagnosis teaching, surgical preparation, procedural support, sibling support, bereavement, and psychosocial assessment while working within a multidisciplinary team

Grand Rapids, Michigan

• Planned, implemented, and evaluated developmentally appropriate play opportunities for patients• Supported Child Life Specialists in promoting normal growth and development for pediatric and adolescent patients and families served in both an inpatient and outpatient setting• Implemented community and hospital based programs that reflect the mission of Child Life and Helen DeVos Children’s Hospital

Holland, Mi

• Handled all telephone and walk-in solicitations in a manner consistent with company image and check messages, relay to proper person, and verify follow-up• Communicated between clients and tax advisors and properly log all client correspondence• Scanned and processed tax returns for clients and take payments from the clients

Holland, Mi

• Delivered excellent customer service in order to meet the company standards and manage shipments on a daily basis• Trusted with a store key in order to open and close the store as well as handle the money at the beginning and end of the day

Greater Grand Rapids, Michigan Area

Holland, Mi

• Attended/led First Year Seminar class alongside professor and offered assistance to students in any way possible• Met individually with each student throughout the course of the semester

Holland, Mi

• Advised and assisted students with the registration process and answered questions about dropping and adding classes, degree evaluation, and transcripts• Worked cross functionally to complete various office tasks as assigned

Holland, Mi

• Provided childcare for two young children during the summer months by planning and coordinating developmentally appropriate activities for the children on a daily basis• Offered various choices for the children each day

Holland, Mi

• Provided customer service, maintained inventory, ordered merchandise and assisted customers with questions about sizing or other clothing related inquiries• Supervised a staff of 20 and was trusted to open and close the store along with communicated with the owners the progress of the day

Master'S Degree, Family And Consumer Sciences/Human Sciences

Bachelor’S Degree, Psychology