Responsible for identifying operational inefficiencies to increase productivity and profit, providing objectiveness to establish and manage process improvements for business growth. Responsible for inventory control, order fulfillment, and accounting duties.• Spearheaded inventory management project, increasing sales by 35% from 2018 to 2019 to-date, and 15% 2017 to 2018 creating data-driven stock list, pushing highest grossing products and eliminating dead stock• Decreased damage claims by 17% over 18 months by vetting and establishing relationship with new freight carrier; all claims reimbursed for over 100% of cost of goods sold• Created customized templates for communication processes, driving efficiency and effectiveness in communication, resulting in faster response times, proactive client engagement, greater sales• Manage and increased sales for highest profile clients accounting for 24% of total sales in 2019 to date, and 19% in 2018• Lowered quoting turnaround time, analyzing freight costs to produce standardized freight rates, leading to greater client retention• Fulfillment manager processing all organization, communication, and transportation from fabrication in China to delivery direct to client• Singularly responsible for inventory control for over 5,000 units• Manage A/R, A/P, issue invoices, assist with sales tax reporting, reconcile all accounts to ensure accuracy

• Expedited production rate and reduced oversight by strengthening communication with farm management team, standardizing fulfillment process and office tasks• Reduced A/R turnover by increasing direct communication with client base• Worked directly with Business Manager and Farm Manager to record and customize standard operating procedures, earning sustainable and organic certifications, increasing product value• Managed all client accounts from order processing through fulfillment; managed A/R, A/P, and payroll

Responsible for all Accounting, H.R., and organizational duties. With CEO, established and managed all policies, procedures, and performance measures for this startup design company that grew 300% in two years.• Developed profitability reports to monitor project value and performance measures to establish success metrics• Increased employee quality of work using data-driven performance standards by identifying wastefulness and establishing time management utilization reports, increasing chargeable utilization by 15%• Improved time management and conflict resolution by creating internal online support desk to manage technical, H.R., operational help requests to consolidate and prioritize support• Collaborated in budgeting forecasts, identified revenue trends and workforce needs, resulting in ability to make quick hiring decisions and working capital needs• Managed outside legal counsel and H.R. firm to establish and offer government compliant and competitive benefits program, resulting in greater employee retention• Developed and delivered monthly internal presentations to communicate operating policies and financial health, contextualizing policies and procedures to entire staff• Collaborated with senior design team to customize performance measures that established job expectations, measures, and contributions, standardizing roles, training, compensation• Assisted CEO and Financial Adviser to forecast budget requirements, scheduled expenditures, analyzed variances, and initiated corrective actions

• Assisted maintenance for new product in the store - packing & shipping, preparing invoices, organizing storage• Enhanced communication with suppliers, promoting partnerships between Scandinavian design firms and Minimal• Delivered positive customer service for both merchants and patrons, equally, with a genuine cheerful disposition• Assisted with marketing projects acting as copywriter for web content and developing weekly special deals• Provided constant in-house maintenance of shop – assisting with database entry, mailings, errands, general cleaning and display

• Demonstrated organizational skill and knowledge of office procedures and met standards when assisting the planning of major fundraising event “Rockin’ at the Knox” • Provided excellent administrative work within public relations committees in preparation for various Gallery events and upcoming exhibitions• Hosted numerous Gallery events and fund-raiser evenings, welcoming and entertaining major donors, members and general audience while promoting further membership support and commitment

• Provided research assistance regarding artists and partnerships throughout the history of the Anderson Gallery, which culminated in material for exhibitions, events and gallery catalogues• Organized, identified, and handled the Gallery’s collections of paintings, prints, and archival materials in preparation for major gallery addition