• Researched, wrote, and edited content for email campaigns sent to over 10,000 commercial and residential members with an average monthly open rate of 55-57% in 2023• Spearheaded social media initiatives for Instagram, Facebook, LinkedIn, and X, most notably created an Instagram reel that received 31K views and reached 22K accounts, 91% of which were non-followers• Staff writer and photographer for In Contract magazine, the official publication of Columbus REALTORS®• Successfully learned and proficiently utilized a new CMS system, becoming the editor responsible for managing and updating the company’s website, ensuring timely and accurate content publication while maintaining site functionality and user experience standards• Served as the staff liaison to Columbus REALTORS® Young Professionals Network of over 1,000 members, gaining over 200 members through promotional initiatives and organized events within budget in 2023, resulting in winning both Ohio REALTORS® 2023 Network of the Year and National Association of REALTORS® 2023 Large Network of the Year

• Conducted individual research as well as interviews with health care professionals across various fields (neurosurgery, physical therapy, veterinary, dietary, etc.) • Transformed specialized research into brand-compliant, blog-style, ghost-written articles to be published on the medical center’s health and wellness website • Optimized and maintained multiple projects simultaneously for various Wexner Medical Center mediums including their main websites and social media accounts• Photographed and interviewed participants at the Healthy Community Day event and collaborated with other team members to provide full coverage of the event

• Wrote, edited, and reviewed content for traditional print and digital marketing mediums, including email, direct mail, and digital microsites• Collaborated with business leaders, graphic designers, project managers, and marketing managers to develop brand-compliant, engaging content that meets the customers’ needs and delivers results• Worked with marketing managers and editorial leaders to build an engaging copy strategy for projects and campaigns that's backed by data insights and research• Composed the first draft and continued as the writer in the revision process of a promotional campaign piece for fostering health and wellness in the workplace to be viewed by one million Anthem members

•Operated and oversaw the machinery and technology to effectively decontaminate N95 masks during the COVID-19 pandemic •Initiated, planned, and wrote a technical training manual for fellow employees that was implemented in sites across the nation•Developed an excel spreadsheet utilized to help streamline chamber operations •Moderated conversations of both conflict and customer support to foster quality relations with hospital clients