• Perform HR Duties including payroll, scheduling, onboarding, compensation, and benefits while maintaining high degree of confidentiality• Communicate with the local community to schedule video coverage of government meetings, events, and community calendar to broadcast on the local non-profit tv stations for surrounding towns, while building strong relationships internally and externally• Responsible for maintaining general financials, processing invoices, reconciling daily, monthly, yearly transactions, prepare yearly documents for the CPA, assist in preparation of the annual budget, maintaining accurate records • Manage video playback system, upload files to the web, maintain video archives, programming two local stations to air local and public access content• Support and prepare documents to be reviewed by Board of Directors at Quarterly Review• Maintain and manage calendar schedule for M-Pact Team for local events

• Developed a business plan, obtained permits and started business as a sole proprietor while attending entrepreneur program• Organized, planned and orchestrated cupcakes and bakery items for large events including corporate functions and weddings• Successfully catered a 50th anniversary corporate employee meeting with 1300 cupcakes with positive reviews• Managed and procured all inventory required to maintain business

Key Account Manger (July 2017 - March 2019)Customer Category Manager (January 2017 – June 2017)Key Account Representative (November 2010 – December 2016)Outbound Sales Consultative (November 2008 –November 2010)Inbound Representative (September 2007 – November 2008)Managed key accounts on ordering, planning, and new product introductions. Oversaw over $10M in sales, forecasting both positive and negative to identify trends to capitalize on proactive selling solutions.• Provided superior customer service excellence, to anticipate and resolve issues.• Developed tracking process to ensure business deadlines and sales requirements are being met by proactive solutions.• Orchestrated high level meetings with key accounts to maintain and grow the business.• Built and maintained solid relationships with internal and external customers. • Worked closely with Key Account Sales Manager on the development of marketing plans and programs, recommendations for key accounts, brand strategies, value add programs, promotions, point of sale materials, new product needs.• Traveled to key account offices, managed, created and presented in depth presentations to senior leadership.• Performed and managed major trade shows, including Atlanta and Las Vegas trade shows.• Acted as a project manager for Big E account 17-day event, that caters to just over one and a half million visitors (planning, ordering, set-up, merchandising, inventory management, take-down, financials, etc.)

Assistant Store Manager - Home Improvement (October 2006 – May 2007)Center Aisle Cashier Lead (April 2006 – October 2016)Assistant Store Manager - In-Store Marketing (April 2005 – April 2006)In Store Marketing Lead (April 2002 – April 2005)Sales Consultant - Home Improvement (August 1994 – April 2002) • Demonstrated effective Management skills while motivating and building lead sales teams, up to 30 direct reports.• Achieved and exceeded sales quota of targets over five million dollars for the department.• Developed Action plans on a weekly basis to stay competitive with sister stores while continuing to maximize sales.• Recognized for outstanding skill in the region for the highest sale percentage increase compared to previous year, National Tool Sale.• Performed interviews for applicants, performance reviews, and managed workforce duties including: hiring, promoting, transferring, and termination of workforce.• Trained new and existing employees on store policies, job responsibilities and procedures.• Managed Merchandise offering according to sales analysis and customer feedback to ensure the maximum use of shelf space and customer satisfaction.• Managed Replenishment/Reorder Process to maintain proper inventory levels.• Interfaced directly with customers to assist with sales and acted as a main point of elevation to resolve issues.

Billing Clerk (May 1999 - June 2000)Showroom Coordinator (May 1998 – May 1999)• Registered vehicles online with the Registry of Motor Vehicles.• Created itemized Bill of Sales.• Reviewed and inputted contract detail to ensure completeness, accuracy, and timeliness• Assisted in month end and account receivables duties.• Managed inbound calls through the switchboard, routing calls to the proper departments, sales team members and management.