Sarah Choi, Otr/L Email & Phone Number

Los Angeles, CA, US

Arlington, Virginia, US

UX/UI Designer for the Geospatial Research, Analysis, and Services Program (GRASP) at Centers for Disease Control and Prevention (CDC)

Fairfax, VA, US

PhitNest is an early stage startup creating a mobile app that is centered on building positive, meaningful connections in health and wellness communities.

Albany, New York, US

• Inclusive is a human service and social enterprise in NYC that protects individuals with IDD’s (Intellectual and/or Developmental Disabilities). This project timeline involved targeting user pain points by creating an.
• Led 7 UX Design Apprentices in Agile team to design and deliver MVP involving multipleconcurrent projects (landing page, user portal, 2 responsive web products)
• Supervised designers in design system implementation, rapid prototyping, data-driven decisions, WCAG accessibility guidelines to ensure successful execution of MVP
• Quickly adapted and organized design sprint goals to successfully guide the design team in an Agile setting through a project timeline shift, delivering a 16 week MVP in 8 weeks
• Spearheaded and streamlined hand-off processes with cross-teams, which improved design team alignment and communication tailored for research, content, and development teams

Albany, New York, US

• Designed online directory from conception to development hand-off for a B2C SaaS product,targeting user pain points in the healthcare system and access to disability services
• Advocated design decisions in weekly presentations by tailoring communication with client, product stakeholders, and cross-functional team members
• Created design system using Atomic Design principles, establishing consistency among the design team’s 70+ unique screens

Atlanta, Georgia, US

• Sole end-to-end UX designer in a cross-functional team to redesign nonprofit websites,delivering up to 8 unique screens from conception to launch under a 48 hour time constraint
• Conducted remote moderated usability testing with 10 users and synthesized insights from quantitative/qualitative data to translate into user-centered decisions throughout design stages
• Strategically utilized user data, client vision, and cross team collaboration to deliver a design solution that improved overall website System Usability Score by 72.90%
• Designed in alignment with WCAG AA Standards to ensure website accessibility

• Managed a well-rounded team of 7 therapists and 20 contractors to deliver cohesive therapyservices for a diverse population of 105 patients in a skilled nursing facility
• Led weekly collaborative meetings with rehab team to strategize therapy plans that balanced patient needs and respected business feasibility for 30 up to simultaneous patient cases
• Weekly case presentation with cross-functional clinical teams and non clinical stakeholders to articulate therapy plan of care progress, advocate for patient goals, and ensure efficient care
• Produced first training manual for rehab manager role with user-friendly steps, which became a company-wide manager onboarding tool and is still in use today
• Redesigned splinting program processes by using Service Design methodologies and guerrilla testing of 24 target users, improving program success by 25%

• Conduct evidence-based occupational therapy services to long-term care patients diagnosedwith visual, hearing, mobility, and cognitive impairments to simplify complex tasks
• Understand patient needs, strengths, and goals through interviews and rapport building
• Address patient-centered goals by using data and patient collaboration to inform treatment plan
• Creatively adapt to constraints, manage ambiguity, and adjust plan of care accordingly to facilitate successful patient experience while remaining focused on patient goal areas
• Thoroughly document treatment decisions to effectively communicate goals, track therapy success, and provide recommendations

Glenview, Illinois, US

• Occupational Therapist at a skilled nursing facility for both short-term rehab patients and long-term care patients.

• Occupational Therapy Intern for children (ages 2-18) with special needs - Autism, ADHD, Developmental Delay, Cerebral Palsy, Sensory Processing Disorder, and Developmental Coordination Disorder.

• Vocational school for children with physical and cognitive disabilities
• Assessed students’ physical and developmental needs with Ghanaian teachers to create tailored programs.
• Collaborated with Ghanaian Community Rehab Workers to provide consultation to individuals with disabilities.

Bachelor’S Degree, Occupational Therapy

Master'S Degree, Occupational Therapy