Lead Experience Designer
Current
Oct 2022 - Present
AeroLeads people directory · profile
Sarah Abbott Email & Phone Number
Customer Experience and Service Designer
at
Data#3
2 work emails found
@exceedglobal.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience and Service Designer
Location
Greater Melbourne Area, Australia
Company size
Who is Sarah Abbott? Overview
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Quick answer
Sarah Abbott is listed as Customer Experience and Service Designer at Data#3, a with 933 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at exceedglobal.com and a matched LinkedIn profile for Sarah Abbott.
Sarah Abbott previously worked as Lead Experience Designer at Data#3 and Lead Experience Designer at Frog. Sarah Abbott holds Design Thinking Experience from Echos - Innovation Lab.
Company email context
Email format at Data#3
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{first}.{last}@exceedglobal.com
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AeroLeads found 2 current-domain work email signals for Sarah Abbott. Compare company email patterns before reaching out.
Profile bio
About Sarah Abbott
I am a senior Customer Experience Consultant and Experience Designer. I've been helping organisations improve the way they interact with their customers for nearly 20 years, using both my analytical skills and my understanding of how people tick. I am recognised by my peers for my willingness to challenge received wisdom.As a proven CX and Experience Design consultant, I have provided expertise to a wide range of organisations in the banking and insurance, utilities, telecoms, government and not-for-profit sectors.My latest interest is behavioural economics, the study of human irrationality, and how concepts like choice architecture and nudging can be used to improve customer experience.
Listed skills include Analysis, Technical Documentation, Customer Satisfaction, Business Analysis, and 45 others.
Current workplace
Sarah Abbott's current company
Company context helps verify the profile and gives searchers a useful next step.
Data#3
11 roles · 26 years
Sarah Abbott work experience
A career timeline built from the work history available for this profile.
Jul 2021 - Oct 2022
Lead Experience Designer - Human Centred Design
Aug 2017 - Jul 2021
Senior Consultant
Sarah is a senior consultant who has helped businesses across a range of industries by developing customer experience and channel strategies; identifying pain points and their root causes; and recommending process and technology improvements to optimise customer experience and operational efficiency.Sarah has extensive expertise in customer contact channels; ease of use for customers and staff; and business process improvement. She determines what the business requires and recommends solutions that add value to and reduce pressure on the business.Sarah has a background in IT business analysis focusing on software development and contact centres.
Nov 2012 - Aug 2017
Owner
Black, White & Rouge
A gifts and homewares shop in beautiful Daylesford, Victoria.
Oct 2009 - Jan 2013
Business Analyst
Byte It
Engaged by Byte IT to analyse and document requirements for a contact centre platform implementation at a well-known electricity retailer. The solution included inbound contact (IVR and email), agent desktop, call recording, outbound dialler, workforce management, and IVR self-service components.
Aug 2011 - Dec 2011
Member Of Organising Team (Volunteer)
Daylesford Makers Market
Bookings coordinator and stallholder support.
Jun 2010 - Dec 2011
Business Analyst
Engage Viidacom
Engaged as a business analyst for a short-term contract.
Jun 2011 - Jul 2011
Team Leader – Cis Design
2007 - 2008
~1 yr
Senior Business Analyst
2001 - 2007
~6 yrs
Committee Member (It-022)
Served as a committee member for development of Australian Standards for IVR speech and DTMF user interfaces (IT-022), contributing to standards AS/NZS 4263:2003 (Interactive voice response systems - User-interface - Dual tone multi frequency (DTMF) signalling) and AS 5061-2008 (Interactive voice response systems user interface - Speech recognition).
2002 - 2008
~6 yrs
Team & coworkers
Colleagues at Data#3
Other employees you can reach at data3.com.au. View company contacts for 933 employees →
TB
Tim B.
Colleague at Data#3Greater Melbourne Area, Australia
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NI
Nick Ingham
Colleague at Data#3Brisbane, Queensland, Australia
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KS
Katrina Sommerville
Colleague at Data#3Greater Brisbane Area, Australia
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M(
Maksymilian (Maks) Zak
Colleague at Data#3Greater Sydney Area, Australia
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AS
Arunjit Singh
Colleague at Data#3Greater Sydney Area, Australia
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TU
Tom Unyatinszki
Colleague at Data#3Greater Brisbane Area, Australia
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CN
Cathy Nash
Colleague at Data#3Greater Brisbane Area, Australia
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NS
Niharika S
Colleague at Data#3New Delhi, Delhi, India
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LP
Liam Parmar
Colleague at Data#3Greater Brisbane Area, Australia
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KJ
Kristine Joyce Capati-Baluyut
Colleague at Data#3Central Luzon, Philippines
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Tim B.
Colleague at Data#3Greater Melbourne Area, Australia
View →
NI
Nick Ingham
Colleague at Data#3Brisbane, Queensland, Australia
View →
KS
Katrina Sommerville
Colleague at Data#3Greater Brisbane Area, Australia
View →
M(
Maksymilian (Maks) Zak
Colleague at Data#3Greater Sydney Area, Australia
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AS
Arunjit Singh
Colleague at Data#3Greater Sydney Area, Australia
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TU
Tom Unyatinszki
Colleague at Data#3Greater Brisbane Area, Australia
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CN
Cathy Nash
Colleague at Data#3Greater Brisbane Area, Australia
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NS
Niharika S
Colleague at Data#3New Delhi, Delhi, India
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LP
Liam Parmar
Colleague at Data#3Greater Brisbane Area, Australia
View →
KJ
Kristine Joyce Capati-Baluyut
Colleague at Data#3Central Luzon, Philippines
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4 education records
Sarah Abbott education
Design Thinking Experience
Master Of Arts (Ma), English
Graduate Certificate, Scientific And Technical Writing
Bachelor Of Arts (Honours), Arabic / Middle Eastern Studies
FAQ
Frequently asked questions about Sarah Abbott
Quick answers generated from the profile data available on this page.
What company does Sarah Abbott work for?
Sarah Abbott works for Data#3.
What is Sarah Abbott's role at Data#3?
Sarah Abbott is listed as Customer Experience and Service Designer at Data#3.
What is Sarah Abbott's email address?
AeroLeads has found 2 work email signals at @exceedglobal.com for Sarah Abbott at Data#3.
Where is Sarah Abbott based?
Sarah Abbott is based in Greater Melbourne Area, Australia while working with Data#3.
What companies has Sarah Abbott worked for?
Sarah Abbott has worked for Data#3, Frog, Rxp Services, Exceed Global, and Black, White & Rouge.
Who are Sarah Abbott's colleagues at Data#3?
Sarah Abbott's colleagues at Data#3 include Tim B., Nick Ingham, Katrina Sommerville, Maksymilian (Maks) Zak, and Arunjit Singh.
How can I contact Sarah Abbott?
You can use AeroLeads to view verified contact signals for Sarah Abbott at Data#3, including work email, phone, and LinkedIn data when available.
What schools did Sarah Abbott attend?
Sarah Abbott holds Design Thinking Experience from Echos - Innovation Lab.
What skills is Sarah Abbott known for?
Sarah Abbott is listed with skills including Analysis, Technical Documentation, Customer Satisfaction, Business Analysis, Team Leadership, Ivr, Project Planning, and Vendor Management.
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