Sarah Bumstead Email & Phone Number

Greater Los Angeles Area

As a Marketing Coordinator and Executive Assistant to the CEO, I manage various marketing activities including creating and editing audio/visual media for workshop participants, and web locations for participant access to recorded materials. I manage communication and marketing coordination with social media networks including Facebook, Twitter, and Instagram. I also work closely with the CEO to manage professional and personal correspondence and build rapport with customers and affiliate programs. I serve as a key contributor in the company’s social media strategy across multiple platforms in collaboration with the CEO & Executive Team Leader.

Greater Los Angeles Area

As a Marketing Assistant and Social Network Manager, I created and managed marketing content and activities within the social-networking sphere. I facilitated correspondence with introductory-class graduates, maintained rapport with customers and affiliate programs, and managed primary and satellite customer databases.

Greater Los Angeles Area

As a Workshop Staff, I coordinated logistics during live workshops including communication with customers, hospitality staff, and executives. This included delegated tasks and support to volunteer including providing training on workshop production activities. I also facilitated and maintained team rapport throughout workshop weekends, and assisted the Workshop Leader with class materials, logistics, workshop flow, seating, and A/V support as needed.

Greater Los Angeles Area

As an Assistant to the Director of Customer Relations, I utilized Microsoft Office programs to manage customer data and correspondence and acted as a liaison between customers and Director to properly address concerns, questions, and customer needs.

Pasadena, Ca

As a Customer Relations Specialist for Southern California's oldest and largest independent bookstore, I assist the Store Manager with daily store operations including customer relations, balancing registers, stocking products, processing and receiving orders, and assisting with returns. As a Senior Staff Member, I provide leadership and training to new hires and students in retail operations and serve as a key contributor in improving the overall structure of departmental meetings leading to enhanced time management and discussion flow. I was recently recognized for creating, designing, and implementing an 'Employee Pick' wall to build customer awareness around new releases, best sellers, and seasonal offerings. I facilitate communication between cross-functional teams including management, buying, and promotions. Additionally, I host community events including children’s story times, trivia, craft classes, bake-offs, and special launch parties, and consistently receive positive feedback regarding customer relations, process Improvement, and creative problem-solving.