-Managed literature review, survey development, data collection, and qualitative data analysis using ATLAS.ti for Instructional Design faculty research project focused on game-based learning and graduate students. -Developed marketing materials and assets for Department of Library & Information Science degree programs, including stock photography, videos, social media content, flyers, and podcasts.

120-hour capstone experience | Completed as part of MLIS program at UNCG-Proposed and executed a self-directed qualitative research study under the supervision of the library dean to investigate the accessibility of academic library study spaces for neurodiverse users by conducting student/staff focus groups, an environmental scan, and a comprehensive literature review, resulting in the development of a learning space taxonomy to communicate space features to students with Autism and ADHD and a collection of recommendations for project designers and architects. -Successfully submitted a full IRB proposal detailing all aspects of study design and procedures for recruitment, data collection and use, and participant privacy and confidentiality, and designed instruments to facilitate exploration of research questions.-Presented poster at the Graduate Research & Creativity Showcase, and was invited to participate in the 2024 Graduate Education Day in Raleigh to share research with state legislators.

120-hour practicum | Completed as part of the MLIS program at UNCGDepartment of Assessment & User Experience Strategy, Duke University Libraries-Using data from the previously completed user study of disabled patrons, developed preliminary internal report in alignment with DUL standards with 56 recommendations to improve library accessibility related to the website, spaces, services, staff, and outreach; provided additional justification from other sources including site visits, literature review, environmental scan, and DUL websites, reports, and plans. -Conducted environmental scan of 20 institutions to identify common practices for providing access to and communicating the availability of assistive technology (AT) in the academic library and on its website and provided 26 recommendations for the new AT room that will be included in the Lilly Library renovation. -Designed Qualtrics survey and posters to capture actionable feedback about study rooms from students registered with the Office of Accessibility Resources and Services.

-Wrote and edited fundraising, marketing, and business communications for non-profit, education, and health care clients such as the Guilford College Bryan Series, Cone Health, Guilford County Schools, and UNCG School of Education.-Developed blogs and social media copy for company platforms.

-Coordinated video production and executed media buys and social media campaigns for clients including Guilford County Schools, the Guilford College Bryan Series, and the Town of Jamestown. -Established post-delivery internal evaluation process for client projects to capture lessons learned and empower continuous improvement of client services.

-Spearheaded Carolina Together Ambassadors program during the spring 2021 semester to promote campus compliance with the COVID-19 Community Standards in 15 academic buildings, three libraries, and three COVID-19 testing sites. Hired, trained, and supervised staffing pool of over 150 volunteers, work-study students, and event professionals.-Documented and communicated decisions related to configuration and scheduling of UNC’s 206 general-purpose classrooms and additional non-traditional learning spaces; access schedules for all campus buildings; and articulation of new course delivery methods.

- Oversees calendar, travel logistics, executive communication, administrative searches, finances and records for the senior vice provost for business operations and coordinates with other members of the Office of the Executive Vice Chancellor and Provost to ensure compliance with University policies. - Provides logistical support to priority pan-University initiatives, including Operational Excellence, which seeks to enhance operating functions within the University through strategic transformations in areas such as human resources and finance, and the operationalizing of the University’s strategic plan. - Develops Operational Excellence external communications, including reports, graphics, talking points, emails and slide decks; maintains the Operational Excellence website; spearheads branding, media and logistics for large-scale events and communications strategy.

- Spearheaded the first annual Three Zeros Day Reception event, an innovative high-profile event with over 100 attendees celebrating progress made on the goals of the Three Zeros Environmental Initiative, and assisted in the development of the associated strategic communication plan- Assisted in coordinating the Carolina Center for Public Service's relief response to Hurricane Florence, including overseeing a campus-wide donation drive in partnership with Carolina Athletics and presenting at the 2019 PACE Conference; aided in the development of the Center's Five-Year Strategic Plan and its Outcomes Assessment Plan and Report; and created a strategic communication plan and comprehensive brand for the Center's 20th anniversary celebration in the '19-20 academic year- Worked in collaboration with the Interim Vice Chancellor of Student Affairs to create the final report and slide deck for the University's Mental Health Task Force, as well as comprehensive plan for distributing the task force's recommendations - Provided support to the Office of the Chancellor in leading forums, collecting opinions, and giving feedback on pressing campus issues and innovative programs, including the Confederate Monument and the History Makers Scholarship Program- Assisted with administrative duties in the Office of the Chancellor, including scheduling and processing mail and information requests, and created graphics, organizational material, and social media content for the Board of Trustees, Faculty Governance, and other campus units

- Managed process of candidate recruitment, applications, and interviews for over 250 applicants seeking positions throughout the Executive Branch- Oversaw campus and community projects and policy initiatives for 11 unique Cabinet committees with over 150 members - Facilitated transition process for incoming administration in Spring 2018- Served on the Campus Health Advisory Board as an external appointment to give feedback on key health and wellness issues

- Served as a panelist in weekly orientation sessions on campus leadership and involvement for groups of 100+ incoming students- Created promotional material and displays for weekly information fair sessions on programming opportunities through the Carolina Union and Student Government - Provided additional support to students and parents by following up after sessions, increasing participation in back-to-school activities and Student Government applications

- Managed day-to-day campaign operations consisting of more than 85 student volunteers and four sub-committees- Lead efforts in policy creation, campaign strategy, media and publicity, and outreach in accordance with the Code- Represented the campaign in hearing procedures with the Board of Elections- Secured a victory with 55% of the vote in the runoff election after three months of campaigning

- Managed committee of over 80 students and oversaw the operation of the Executive Board and sub-committees - Served as a liaison to the UNC Center of Excellence for Eating Disorders and represented the committee at local speaking events, in meetings with UNC administrators and Student Government, and on a national level - Oversaw website development, publicity, outreach, fundraising, internal and external communication, and special projects initiating policy change with the LFIT program and Carolina Dining Services- Trained Peer Educators to lead the Embody training, which has had more than 700 participants since 2013

- Created social media content for Instagram and Snapchat to engage customers and increase sales - Use knowledge of current trends to style customers in-store- Provided excellent customer service to customers and managed daily boutique duties, including store upkeep, creating displays and signage, overseeing inventory, and managing the cash register

- Assisted in programming development, content creation, social media and website management, and data entry and organization- Reported directly to the Clinical Director to assist with special projects, including the creation of a stock photo library, clinic design, and streamlining the referral form database

- Created targeted photojournalism, social media, and web content as part of a media team during the 3,000-mile Race Across America ultra-cycling race which raised $40,000 in three weeks for brain cancer research