🌈 Sarah Griffith Email & Phone Number

Cary, NC, US

Chicago, Illinois, US

• Created training for 3076 employees in 2023 for a total of 323,380 hours trained across the company
• Increased performance review completion by 7% over mid-year with a 15-minute Rise course targeting areas that HR received the most questions on during previous review period.
• Designed and developed a story-driven onboarding for new SMEs to reduce development time and increase the quality of feedback.
• Initiated and led a quarterly ID Showcase, highlighting our team's instructional design projects, which enhanced cross-departmental collaboration and buy-in. By inviting leaders to explore the intricacies behind our.
• Mentored peers with monthly presentations on various skill-based topics including: Incorporating Rise Review tool into SME Feedback cycle, Fixed regions in Snagit, Quick editing in Canva, and Creating accessible.
• Led a comprehensive review and iterative refinement of our team's e-learning design style guide, leveraging structured feedback to enhance its usability and integration into the design process. This project included.

• Develop 300 hours of career development eLearning courses for employees in the healthcare industry with a labor-management partnership between fourteen hospital employers across seven healthcare systems and the largest.
• Manage and perform end-to-end development, execute needs analysis, curriculum development, empathy interviews, focus groups, implementation, evaluation, and iteration
• Develop and facilitate virtual instructor-led training (VILT) including webinars on Zoom, asynchronous interactions on VideoAsk, and PDF learner activity guides using Canva and Google Suite
• Content development of websites, courses, and webinars focused on user experience; customization of LMSs for branding and thematic look using an iterative design process testing

Houston, TX, US

• Redesigned contractor onboarding course length by 48% which resulted in $80,000 cost savings
• Reduced sales team enablement training from 3+ weeks to 5 days so they could make client contacts by 6th day of employment.
• Manage full life cycle of learning projects including inception, setting milestones, development, and implementation all while regularly communicating progress with key stakeholders
• Manage all logistics and content build for a new learning management system (LMS) roll-out working cross-functionally to determine priorities, collaborating with tech and non-tech subject matter experts (SMEs), and.
• Partner with C-Suite leaders and stakeholders to prioritize learning solutions aligned with OKRs to utilize learning as an avenue to reach business goals
• Analyzed the user experience errors within the learning management system and reformatting the content and navigation which reduced support requests by 80%

Baltimore, Maryland, US

• Developed over 85 eLearning modules which included videos, quizzes, and assessments for multicultural, multi-lingual audiences using Canva, PowerPoint, EdPuzzle, Audacity, Loom, H5P, and Google Suite
• Designed and presented state-wide conference presentations using slide decks, interactive activities, and web-accessed learner guides
• Managed instructional design and LMS development of 6 courses in Canvas and Joule
• Facilitated virtual learning sessions through Zoom using polls, whiteboard, and breakout rooms
• Integrated multimedia content within a LMS using Loom, Screencastify, PowerPoint and Canva

• Developed an assessment to be administered to 500+ learners a year which resulted in the establishment of measurable learning goals and progress tracking. Meet with Subject Matter Experts (SMEs), developed prototype.
• Communicated with multiple stakeholders and SMEs to establish new education programs
• Remained adaptable and agile in learning environments with limited resources which allowed for innovation such as QR codes with embedded videos which resulted in increased learner participation

Spokane, WA, US

• Reviewed and selected instructional materials to meet learners needs
• Developed a 10-week blended eLearning project to reach learning objectives
• Reviewed learning materials developed by others and provided constructive feedback

Spokane, WA, US

• Mentored and trained educators on adult learning theory, technology integration in education, learner engagement, and virtual learning
• Coordinated and led team meetings to establish goals and ensure access for diverse adult learners
• Designed and presented 15 conference presentations at local, state, and regional levels using slide decks, interactive activities, and web-accessed learner guides
• Conducted mid-quarter student evaluations; collected performance feedback from other teachers and provided students detailed, individualized feedback to guide students’ progress

Spokane, WA, US

• Theory and Practice of Language Teaching Graduate Course
• Teaching assistant for teacher training and TEFL certificate course
• Managed “practicum” component of class including scheduling and arranging mentors
• Read and graded student reflective journals

Spokane, WA, US

• Coordinator of University Writing Center and ELL Tutor Specialist
• Tutored undergraduate and graduate native and non-native students on academic writing
• Trained tutors through workshops and one-one-mentoring on how best to tutor ELL clients

• Through an iterative design process, developed an instructor-led training program for new education professionals resulting in an increased participation rate of 492%
• Conducted empathy interviews of past and current participants using open-ended questions to identify trends and needs not known by the stakeholders
• Mentored and trained educators on adult learning theory, technology integration in education, learner engagement, and virtual learningUnder my direction the program was re-invented and grew exponentially:
• Increased total student enrollment from 5 students to 50 in less than one year
• Increased total volunteer teachers from 8 to 27
• Expanded from one multi-level classroom to 3 leveled classes with placement testing

Spokane, WA, US

• MSTL 401 Theory and Practice of Language Teaching for Bridget Green
• Teaching assistant for course on earning a TEFL certificate
• Managed “practicum” component of class including scheduling and arranging a mentor

Cedar Rapids, Iowa, US

• Developed training manual for new employees within department to improve on-boarding and decrease training period time for learning 3 software programs
• Executed change management strategies in order to streamline efficiencies in the workflow and productivity of summer intern program
• Managed a portfolio of 250+ domestic and international customer accounts

Cedar Rapids, Iowa, US

Master’S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Bachelors, Psychology

Bachelors, Communications