Sarah Lillquist Email & Phone Number

Portland, Me, Us

Portland, Me, Us

Portland, Maine

Responsible for performing detailed audits on disability claims to ensure work is performed within company standards.Consistently provides clear & concise positive and constructive feedback to Intake Specialists, Disability Claims Analysts, and their managers.Collaborates and leads meetings with department managers to clarify on processes, procedures, and department expectations.Leads the Quality Audit team programs for Short Term Disability, Disability Intake and Performance Guarantees.Provides detailed monthly audit data to department managers, noting areas of strength and areas that need improvement.Keeps up to date with and has strong knowledge of Disability Insurance Industry standards and best practices.Strong knowledge of internal processes for Intake, Short Term Disability and Long Term Disability. Collaborates with leadership on internal and external audits, including Model Audit Rule & EY Audit. Strong knowledge of company systems (Fineos DCS, Index Assist, GIAS, Genelco, ECM and Lotus Notes).Trains and mentors’ employees new to the Quality Audit role.

Portland, Maine

This is an integrated Short Term Disability and Leave role, making expected or unexpected absences more streamlined for our clients and their employees. I specialize in Short Term Disability claims management and FMLA, state and corporate leaves for employees who go out of work due to their own serious health conditions.

Portland, Maine

I worked specifically in Short Term Disability working on claims for National Client Groups with performance agreements as well as more standard contracts. I was the point contact for several clients our team handled. I was one of few specialists who handled Behavioral Health claims. I was also a mentor for fellow teammates, for new hires and for those that were new to the role both in and out of the training classroom.

Portland, Maine Area

I worked specifically in Short Term Disability working on claims for National Client Groups with performance agreements as well as more standard contracts. I was also one of few specialists who handled Behavioral Health claims.

Old Lyme, Ct

Business Administration And Management, General

As, Business Administration