Content Creation- Creating 20 pieces of high-quality snackable social media content for clients every month.- Researching various industries to help clients shine in their content- Creating compelling prompts and questions for client interviews- Selecting the best moments in the interview, and using the magic of editing to create attention-grabbing individual pieces.Copywriting- Writing captivating copy and headlines for text, image, and video posts.Project… Show more Content Creation- Creating 20 pieces of high-quality snackable social media content for clients every month.- Researching various industries to help clients shine in their content- Creating compelling prompts and questions for client interviews- Selecting the best moments in the interview, and using the magic of editing to create attention-grabbing individual pieces.Copywriting- Writing captivating copy and headlines for text, image, and video posts.Project Management- Effectively communicating with clients and post-production to ensure smooth delivery of their content.- Using time management to stay on track with deadlinesLearning and Innovating- Staying curious about new trends and insights on how to generate demand through LinkedIn and social media content.- Keeping my eyes peeled for new ways to create impact with content Show less

Podcast Production- Coordinated podcast interviews- Set up recording audio and video equipment- Ran remote sessions via Streamyard, Zencaster & Zoom- Trained and coached guests on tech set upPodcast Strategy- Helped with creative vision and implementation- Ran podcast kick-off sessions with clients- Coordinated launch assets such as trailers, stock audio assets and podcast thumbnail- Analyzed podcast metrics to provide clarity on growth- Delivered… Show more Podcast Production- Coordinated podcast interviews- Set up recording audio and video equipment- Ran remote sessions via Streamyard, Zencaster & Zoom- Trained and coached guests on tech set upPodcast Strategy- Helped with creative vision and implementation- Ran podcast kick-off sessions with clients- Coordinated launch assets such as trailers, stock audio assets and podcast thumbnail- Analyzed podcast metrics to provide clarity on growth- Delivered stats reports to clients- Made strategic recommendations for new seasons and format changes based on metricsProject & Client Management- Managed podcast release schedule- Coordinated deliverables to meet target deadlines- Liaised between editor and client to achieve the desired result- Consistently communicated with clients- Addressed any issues or concernsGuest and Host Management- Media trained new hosts on scripting, voice-over and interviewing- Provided tips and tricks to get hosts comfortable- Worked with professional podcast hosts and talent to align with podcast strategy Content Creation- Reviewed transcripts for edits and best moments- Edited podcast video clips (reels, shorts, etc)- Created guest title cards and quote images in Canva- Assisted with podcast thumbnail designSocial Content Strategy- Wrote and maintained content calendars for clients- Captured and analyzed comprehensive social metrics when possible Show less

• Created and distributed regular email campaigns regarding conference information and updates.• Designed conference website and maintain information with regular conference updates.• Was responsible for consistent correspondence with conference delegates regarding submission acceptance, registration reminders and other logistics.• Track email responses and organize status of submissions for conference program.Assist with virtual conference duties including creation of online… Show more • Created and distributed regular email campaigns regarding conference information and updates.• Designed conference website and maintain information with regular conference updates.• Was responsible for consistent correspondence with conference delegates regarding submission acceptance, registration reminders and other logistics.• Track email responses and organize status of submissions for conference program.Assist with virtual conference duties including creation of online conference interface, program, setting up zoom webinars and coordinating with speakers/delegates. Show less

• Organized and implemented the CCSBE 2018 conference.o Planned event logistics such as venue set up, signage, food services and audio visual requirements. o Created and updated conference program using online (website and mobile app) and face to face communication.o Managed and scheduled volunteers for event duties.o Designed and regularly updated the conference website and mobile app.o Communicated with delegates on a regular basis to accommodate their requirements… Show more • Organized and implemented the CCSBE 2018 conference.o Planned event logistics such as venue set up, signage, food services and audio visual requirements. o Created and updated conference program using online (website and mobile app) and face to face communication.o Managed and scheduled volunteers for event duties.o Designed and regularly updated the conference website and mobile app.o Communicated with delegates on a regular basis to accommodate their requirements (scheduling, presentation needs, etc).• Coordinated, promoted and executed the Collide program – a series of entrepreneurial workshops, pitch sessions and networking events over 3 months, ending with a final Pitch Competition.o Recruited over 90 program applicants for 4 different Collide programs in total. o Coordinated over 50 networking events, pitch sessions and workshops.o Planned and promoted final 4 final Pitch Competition events.o Communicated regularly with program participants to track progress.• Created program promotional material, managed social media accounts, email marketing campaigns and daily correspondence for Launch Dal.• Spearheaded the re-design of the Launch Dal website.• Maintained and strengthened relationships with mentors, students, program participants and volunteers. Show less

• Demonstrated multi-tasking skills on a daily basis while responding and resolving high volumes of inbound telephone inquiries regarding health benefits, claims and Internet issues. • Continually developed confidence and enhanced communication while conveying sensitive information to customers in a professional and empathetic matter.• Regularly used time management stills to meet specific call handle times while maintaining quality levels.• Utilized several different computer… Show more • Demonstrated multi-tasking skills on a daily basis while responding and resolving high volumes of inbound telephone inquiries regarding health benefits, claims and Internet issues. • Continually developed confidence and enhanced communication while conveying sensitive information to customers in a professional and empathetic matter.• Regularly used time management stills to meet specific call handle times while maintaining quality levels.• Utilized several different computer systems and programs to gather information in an accurate and timely manner. Show less

• Provide excellent customer service through professional communication with guests regarding upcoming reservations and hotel inquiries.• Promote the Starwood Preferred Guest Program and enroll guests.• Book reservations and process advanced payments in Galaxy Lightspeed.• Review daily reports to ensure all reservations are made properly.• Arrange transportation requests, package deals and amenities for guests.• Maintain phone reports in Microsoft Excel.• Work with… Show more • Provide excellent customer service through professional communication with guests regarding upcoming reservations and hotel inquiries.• Promote the Starwood Preferred Guest Program and enroll guests.• Book reservations and process advanced payments in Galaxy Lightspeed.• Review daily reports to ensure all reservations are made properly.• Arrange transportation requests, package deals and amenities for guests.• Maintain phone reports in Microsoft Excel.• Work with guests services and reservations team to problem solve and ensure guest satisfaction. Show less