Sarah Schoenfeld, Ms, Healthcare Informatics Email & Phone Number

Bozeman, Montana, United States

-Responsible for room turnovers-Assists in opening of supplies onto the sterile field-Patient care as delegated by the RN -Additional responsibilities include patient transports and supply management, -Strong emotional intelligence, interpersonal and teamwork skills-Demonstrates sound judgement, patience, and maintains a professional demeanor at all times

Bozeman, Montana, United States

-Collects, organizes, evaluates, and indexes all patient medical records from all hospital departments and provider based clinic to EMR.-Maintains and organize sensitive records, documents, and photographs with regard to Montana code and HIPAA regulatory guidelines.-Verifies accuracy of document information and correct any discrepancies if appropriate.-Manage and maintain Master Patient Index (MPI).-Provides cross functional training across department.

Billings, Montana, United States

-Optimized staffing levels based on data analysis, manager needs, and customer expectations within agreed-upon budgetary levels.-Drafted and implemented customer service policies, procedures, and standards related to telephone and communications operational support services and ensured staff adherence to requirements.-Participated in planning sessions for the annual department budget and developed goals and objectives including key performance indicators.-Applied process improvement principles to assess and improve the quality of the services provided by the department.-Co-supervised 25 staff members.

-Selected by Billings Clinic as its first Health Systems Administrative Fellow (one-year program), collaborated with senior leadership (CIO, COO, CFO, and Chief Communications Officer) and operations through observational rotations and hands-on projects.-Collected data through clinical phone and scheduling systems to identify hold times, length of calls, appointment wait times, patient no-shows, and appointment cancellations; worked with an external vendor to analyze data to develop key performance indicators to improve patient satisfaction and operational efficiencies. -Analyzed data to identify items qualifying for reimbursement under the ARPA. -Supported clinicians, staff, and informaticists with research and analysis.-Researched technological developments and industry trends in healthcare to identify opportunities for growth and innovation.-Served as a liaison between senior management and external vendors in managing contract performance.

Bozeman, Montana, United States

-Managed prospective student visit reservations via phone, email, and online systems. -Maintained accurate and complete electronic records.-Resolved issues that arose during student calls, visits, or other school events.

-Created reports detailing stock movements, sales figures, and other key metrics; maintained records of orders, deliveries, returns, and other transactions.-Monitored stock levels and ordered products to maintain optimal inventory.-Worked closely with shipping companies and logistics providers to improve product delivery.nationwide.

Washington, District Of Columbia, United States

-Attended and analyzed hearings and briefings on healthcare related topics-Operated front desk and made sure constituents needs were met -Researched and composed cosponsor memos-Assisted with giving Capitol tours to visiting constituents, minimum of 1 tour per week with 10 people max per tour

Master Of Science - Ms, Healthcare Informatics, 3.97

Relevant coursework: [Advanced Healthcare Information Management], [Electronic Medical Record Systems], [Healthcare Six Sigma], [Database.

Bachelor Of Science - Bs, Community Health

Activities and Societies: Alpha Gamma Delta Sorority, MSU Tour Guide, Orientation Leader