Enterprise Account Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Sarah Lukacs Email & Phone Number
Strategic Account Director | SaaS Solution Sales | Driving Key Account Growth through Customer-Centricity
at
Mural
1 work email found
@resonate.com
1 phone found area 703
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Account Director | SaaS Solution Sales | Driving Key Account Growth through Customer-Centricity
Location
Seattle, Washington, United States
Company size
Who is Sarah Lukacs? Overview
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Quick answer
Sarah Lukacs is listed as Strategic Account Director | SaaS Solution Sales | Driving Key Account Growth through Customer-Centricity at Mural, a company with 348 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at resonate.com, phone signal with area code 703, and a matched LinkedIn profile for Sarah Lukacs.
Sarah Lukacs previously worked as Enterprise Account Manager at Mural and Senior Director, Strategic Accounts at Resonate. Sarah Lukacs holds Bachelor Of Arts - Ba, Speech-Language Pathology/Pathologist from Louisiana State University.
Company email context
Email format at Mural
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{first}.{last}@resonate.com
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Profile bio
About Sarah Lukacs
Senior Sales Account Director with 15+ years of experience in consultative SaaS sales, account strategy development, executive relationship building, and driving account engagement and growth. ACCOMPLISHMENTSDuring my tenure at Resonate, owned account & business strategy, renewals, and expansion for 20 strategic accounts, achieving a 97% renewal rate and 15% expansion on a $2,000,000 portfolio.Within my first 6 months at Resonate, orchestrated a 260% revenue increase with a key agency. In 2023, grew an agency account from a 1-year $58,500 Annual Contract Value to a 3-year $180,000 Annual Contract Value within first six months. At Appetitive, structured, negotiated and closed the company’s first $1,000,000 enterprise contract.Served as Apptentive’s first-ever Sales Account Director, establishing the process for managing and expanding its largest, most strategic customers across multiple verticals.In 2021, closed $150,000 expansion deal with Quick Serve Restaurants parent company, grew the account by 300%. CORE COMPETENCIES SaaS Sales | Contract Negotiation | Strategic Account Management | Consultative, Value-based Selling Public Speaking | Sales & Business Review Presentations | High Emotional Intelligence | SalesforceExecutive Communication | Cross-team Collaboration | Enterprise Account Strategy | Adaptability Pipeline Management | Forecasting | Project Management | Stakeholder Management | ProactivityLEADERSHIP PRINCIPLESEarn Trust | Learn & Be Curious | Customer Obsession | Insist on Highest Standards | Think Big |Empathy
Listed skills include Analytics, Web Analytics, Mobile Devices, Solution Selling, and 3 others.
Current workplace
Sarah Lukacs's current company
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Mural
7 roles
Sarah Lukacs work experience
A career timeline built from the work history available for this profile.
Senior Director, Strategic Accounts
- Growth Opportunities - 50% | Strategic Account Planning - 30% | Renewal Preparation & Negotiation - 20%
- Growth Opportunities: Identified growth opportunities through discovery calls, constantly learning what new projects clients were working on; what new accounts they’d won or campaigns they were launching where Resonate.
- Strategic Account Planning: continuously refined client Mutual Action Plan during bi-weekly engagement calls, and quarterly and Executive Business Reviews to stay aligned with client’s key initiatives.
- Renewal Preparation & Negotiation: led Executive Business Reviews with client stakeholders four months prior to contract renewal to solidify strategic plan and growth opportunities.
Apr 2022 - Oct 2023
Senior Enterprise Account Director
Behavior Change - 35% | Business Reviews & Solution Consultation - 35% | Contract Negotiation - 30%Behavior Change: educated clients to fundamentally change how they think about customer sentiment and feedback collection, asked provocative business impact questions about customer experience to spur new engagements.Business Reviews & Solution Consultation.
Jan 2022 - Apr 2022
Account Director
Behavior Change - 35% | Business Reviews & Solution Consultation - 35% | Contract Negotiation - 30%Behavior Change: educated clients to fundamentally change how they think about customer sentiment and feedback collection, asked provocative business impact questions about customer experience to spur new engagements.Business Reviews & Solution Consultation.
Oct 2018 - Jan 2022
Senior Sales Manager
Enterprise Account Expansion 50%| Custom Growth Opportunities - 20% |Preparation & Negotiation- 30%Enterprise Account Expansion: grew and expanded Comscore exposure and usage to new business units or international markets within an Enterprise relationship.Custom Growth Opportunities: uncovered business needs outside of existing syndicated data engagement.
Aug 2014 - Oct 2018
Enterprise Account Manager
Identify & Close Channel Cross-Sell Opportunities – 35% | Strategic Account Planning - 35 % | Renewals- 30% Identify & Close Channel Cross-Sell Opportunities: uncovered new engagement opportunities to implement customer feedback collection capabilities across all customer touchpoints including very specific parts of a website or mobile app customer.
Feb 2013 - Jul 2014
Sales Manager
Increase Client Engagement - 25% | | Data Storytelling - 25% | Renewal Preparation & Negotiation - 50%Increase Client Engagement: regularly conducted large and small scale Capabilities Review Presentations to broaden usage of and reliance upon Comscore data across my client organizations.Data Storytelling: routinely and proactively created data story.
Jan 2005 - Jan 2013
Team & coworkers
Colleagues at Mural
Other employees you can reach at mural.co. View company contacts for 348 employees →
AD
Ali Dx
Colleague at Mural
Karāchi, Sindh, Pakistan, Pakistan
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MG
Michael Gameng
Colleague at Mural
Chicago, Illinois, United States, United States
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RP
Rogelio Pivetta
Colleague at Mural
Greater Buenos Aires, Argentina
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AD
Abirami Dineshkumar
Colleague at Mural
Mumbai, Maharashtra, India, India
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DB
Deisiane Bresolin
Colleague at Mural
Portland, Oregon, United States, United States
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CS
Chris Stiles
Colleague at Mural
Greater Chicago Area, United States, United States
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BB
Brandon Bilfield
Colleague at Mural
Portland, Oregon, United States, United States
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CG
Collin Giordano
Colleague at Mural
Greater Sacramento, United States, United States
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MD
Mike De Jesus
Colleague at Mural
San Francisco Bay Area, United States, United States
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KC
Kevin Conde
Colleague at Mural
Springfield, Oregon, United States, United States
View →
Ali Dx
Colleague at Mural
Karāchi, Sindh, Pakistan, Pakistan
View →
MG
Michael Gameng
Colleague at Mural
Chicago, Illinois, United States, United States
View →
RP
Rogelio Pivetta
Colleague at Mural
Greater Buenos Aires, Argentina
View →
AD
Abirami Dineshkumar
Colleague at Mural
Mumbai, Maharashtra, India, India
View →
DB
Deisiane Bresolin
Colleague at Mural
Portland, Oregon, United States, United States
View →
CS
Chris Stiles
Colleague at Mural
Greater Chicago Area, United States, United States
View →
BB
Brandon Bilfield
Colleague at Mural
Portland, Oregon, United States, United States
View →
CG
Collin Giordano
Colleague at Mural
Greater Sacramento, United States, United States
View →
MD
Mike De Jesus
Colleague at Mural
San Francisco Bay Area, United States, United States
View →
KC
Kevin Conde
Colleague at Mural
Springfield, Oregon, United States, United States
View →
1 education record
Sarah Lukacs education
FAQ
Frequently asked questions about Sarah Lukacs
Quick answers generated from the profile data available on this page.
What company does Sarah Lukacs work for?
Sarah Lukacs works for Mural.
What is Sarah Lukacs's role at Mural?
Sarah Lukacs is listed as Strategic Account Director | SaaS Solution Sales | Driving Key Account Growth through Customer-Centricity at Mural.
What is Sarah Lukacs's email address?
AeroLeads has found 1 work email signal at @resonate.com for Sarah Lukacs at Mural.
What is Sarah Lukacs's phone number?
AeroLeads has found 1 phone signal(s) with area code 703 for Sarah Lukacs at Mural.
Where is Sarah Lukacs based?
Sarah Lukacs is based in Seattle, Washington, United States while working with Mural.
What companies has Sarah Lukacs worked for?
Sarah Lukacs has worked for Mural, Resonate, Apptentive, Comscore, Inc., and Foresee.
Who are Sarah Lukacs's colleagues at Mural?
Sarah Lukacs's colleagues at Mural include Ali Dx, Michael Gameng, Rogelio Pivetta, Abirami Dineshkumar, and Deisiane Bresolin.
How can I contact Sarah Lukacs?
You can use AeroLeads to view verified contact signals for Sarah Lukacs at Mural, including work email, phone, and LinkedIn data when available.
What schools did Sarah Lukacs attend?
Sarah Lukacs holds Bachelor Of Arts - Ba, Speech-Language Pathology/Pathologist from Louisiana State University.
What skills is Sarah Lukacs known for?
Sarah Lukacs is listed with skills including Analytics, Web Analytics, Mobile Devices, Solution Selling, Seo, Online Advertising, and Sales.
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