Sarah Varner Email and Phone Number

• Implemented a single sign on website for shopping and enrollment for health insurance products and services for USAA members (major medical, ancillary, and Medicare).• Generated and maintained three major project schedules using Microsoft Project.• Analyzed risks, issues, and decisions during the duration of product implementation.• Coordinated and communicated over 200 business requirements.• Planned releases and defect management using Jira and Agile methodology.• Corresponded with health insurance providers to obtain their data.

• Enrolled over 12 million beneficiaries and managed quarterly releases on a contract valued at over $60M with Center for Medicare & Medicaid services.• Supervised functional development and conversion of medicare.gov website from .asp to .net code successfully improving the website performance.• Created a tool for managing drug pricing file submissions.• Led help desk support for data file setup, SFTP submission, and downloading online enrollments and resolved health insurance providers’ issues for successful drug pricing submission.• Implemented recommendations from a security audit resulting in a securer site for users.• Tested new functionality and improved efficiency by using a QTP script.• Drafted Systems Requirements Specifications, Product Guides, and Test Scripts.

• Managed numerous highly visible fleet damage control projects collectively valued at over $30M for the U.S. Coast Guard.• Produced job aids, user guides, project plans, databases, logistics support plans, presentations, and re-designed webpages.• Managed project schedules using Microsoft Project for three major projects involving equipment installation, website development, and new product line implementation.• Developed project plan for implementation of recommendations from a strategic assessment.• Organized and facilitated Integrated Logistics Support Management Team meetings.• Analyzed programs’ logistics elements, identified deficiencies, and improved logistics support.

• Designed a database in Microsoft Access.• Assembled forms for data entry.• Input information in tables and forms.• Produced reports as requested by staff using queries.• Trained staff on the use of the database system.

• Analyzed student needs.• Resolved networking problems on student PCs. Assisted network administrator with various tasks, such as cable termination, implementing network connections, and installing switches.• Created a webpage with information on viruses and virus protection.