Sarah Mak
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Sarah Mak Email & Phone Number

Managing Consultant at SMC Solutions Limited
Location: Hong Kong, Hong Kong Sar 16 work roles 2 schools
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Current company
SMC Solutions Limited
Role
Managing Consultant
Location
Hong Kong, Hong Kong Sar

Who is Sarah Mak? Overview

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Sarah Mak is listed as Managing Consultant at SMC Solutions Limited, based in Hong Kong, Hong Kong Sar. AeroLeads shows a matched LinkedIn profile for Sarah Mak.

Sarah Mak previously worked as Regional Executive Director - Hong Kong at Asq Quality Management Division and Executive Committee - General Secretary / VP - Internal at The Environmental Management Association Of Hong Kong. Sarah Mak holds Basc from University Of Toronto.

Profile bio

About Sarah Mak

Seasoned professional in Business Process and Operational Excellence with significant results.Professional memberships and qualifications:Senior Member, American Society of QualityCertified Member, Environmental Management Association of Hong KongFounding Fellow, Hong Kong Institute of Qualified Environmental ProfessionalsProfessional Member, Institute of Industrial and Systems EngineersSpecialties:Business process improvements / re-engineeringOperational excellenceDesign, implement, and lead continuous improvement programs across cultural boundariesEnvironmental impacts of business operationsProduct life cycle and circular economy

Listed skills include Business Process Improvement, Quality Management, Six Sigma, Operational Excellence, and 28 others.

Current workplace

Sarah Mak's current company

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SMC Solutions Limited
Smc Solutions Limited
Managing Consultant
16 roles · 39 years

Sarah Mak work experience

A career timeline built from the work history available for this profile.

Managing Consultant

Current
Smc Solutions Limited

Hong Kong Sar

Sep 2012 - Present

Regional Executive Director - Hong Kong

Asq Quality Management Division

Hong Kong

Support ASQ Global Quality Management Division (QMD) activities in Hong Kong.

Executive Committee - General Secretary / Vp - Internal

The Environmental Management Association Of Hong Kong

Hong Kong

Contract Lean Six Sigma Project Leader

Alliance Boots Sourcing (Hong Kong) Limited

Lead transactional LEAN Six Sigma improvement project

Mar 2010 - Sep 2010

Contract Consultant

Stepstone China Limited

Develop strategic planning sessionsConduct post-training assessment in areas of customer service, telephone and consultative selling skills, and coaching

Sep 2006 - Aug 2010

Operational Excellence Director

Technokids Hong Kong Limited

Set up efficient and effective operational processes that focus on customers' needsProvide training for newly hired instructorsConduct feasibility studies and strategic plans on expansion options

Apr 2006 - Jun 2010

Senior Manager, Business Process Improvement

Philips Mobile Display Systems

Restructure the global quality management systemDeploy and manage the Business Balanced ScorecardExamine and streamline all key business processesSet up, coordinate, and lead the Global Quality Network

Aug 2004 - Oct 2005

Senior Manager, Business Excellence

Set up, deploy and manage an aligned Business Balanced ScorecardDevelop EFQM-based self assessment toolEstablish and implement Excellence Olympics - a company wide improvement program (realized contribution USD $150M in 2002)Manage global Business Excellence networkConduct process audits

Feb 2002 - Jul 2004

Part Time Trainer

Develop and deliver the following public training courses:- ISO 9000 for the Property Management Industry- Quality and Customer Service

Jan 2002 - Aug 2002

Part Time Trainer

Hong Kong Institute Of Real Estate

Develop and deliver the following public training courses:- Customer Service in Property Management

Jan 2002 - Aug 2002

Quality Manager

Goodwell Property Management Limited

Implement ISO 9001 across all 35 propertiesEstablish internal and external service quality standards across companyLead numerous cross functional improvement initiativesSet up infrastructure for compliance to HKMA Quality AwardReceive HKRMA Customer Service Award in 1998Receive HKPC Service Productivity Award in 1999Receive HKMA Quality Award in 2000

Nov 1997 - May 2001

Senior Auditor

Qmi - A Division Of Canadian Standards Association

Auditing of companies to ISO 9000 series of standards in the following industries:- electrical and electronics manufacturing- chemical processes- software development- mechanical products manufacturing and machine shops- research and development- test laboratories

Oct 1990 - Oct 1997

Engineer

Philips Electronics
1988 - 1990 ~2 yrs
2 education records

Sarah Mak education

FAQ

Frequently asked questions about Sarah Mak

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What company does Sarah Mak work for?

Sarah Mak works for SMC Solutions Limited.

What is Sarah Mak's role at SMC Solutions Limited?

Sarah Mak is listed as Managing Consultant at SMC Solutions Limited.

Where is Sarah Mak based?

Sarah Mak is based in Hong Kong, Hong Kong Sar while working with SMC Solutions Limited.

What companies has Sarah Mak worked for?

Sarah Mak has worked for Smc Solutions Limited, Asq Quality Management Division, The Environmental Management Association Of Hong Kong, Master-Alliance China Ltd, and Citic Bank International.

How can I contact Sarah Mak?

You can use AeroLeads to view verified contact signals for Sarah Mak at SMC Solutions Limited, including work email, phone, and LinkedIn data when available.

What schools did Sarah Mak attend?

Sarah Mak holds Basc from University Of Toronto.

What skills is Sarah Mak known for?

Sarah Mak is listed with skills including Business Process Improvement, Quality Management, Six Sigma, Operational Excellence, Process Improvement, Business Process Mapping, Business Process, and Balanced Scorecard.

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