Sarah M.

Sarah M. Email and Phone Number

Wireless Consultaht @ Staples Canada
richmond hill, ontario, canada
Sarah M.'s Location
Pembroke, Ontario, Canada, Canada
About Sarah M.

10+ years of experience providing quality customer service and leadership in high volume industries while maintaining composure and working effectively.Friendly, outgoing, and comfortable working independently and as a contributing team member.

Sarah M.'s Current Company Details
Staples Canada

Staples Canada

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Wireless Consultaht
richmond hill, ontario, canada
Website:
staples.ca
Employees:
2752
Sarah M. Work Experience Details
  • Staples Canada
    Wireless Consultant
    Staples Canada Jun 2023 - Present
    Pembroke, Ontario, Canada
    Activate and renew wireless contracts, schedule new install appointments for other home services.
    View
  • Osl Retail Services
    Sales Associate
    Osl Retail Services Jun 2018 - Dec 2019
    Pembroke, Ontario, Canada
    Activated and renewed wireless contracts for 10 different carriers.
    View
  • Alpine Access
    Team Lead, Csr
    Alpine Access Jan 2013 - Apr 2018
    Pembroke, Ontario, Canada
    Supported, coached and trained approximately 35 agentsLive listening and call support for my team, as well as live call support site wide via Adobe roomsProvided weekly team meetings and 1:1’s; where metrics, successes, improvements and action plans were discussedAnswered incoming calls in a high volume call centerAuthenticated and accessed customer accountsAssisted customers over the phone with billing questions/complaints, taking payments, payment arrangements, sales, booked service appointments and transferred calls to the correct department
    View

Frequently Asked Questions about Sarah M.

What company does Sarah M. work for?

Sarah M. works for Staples Canada

What is Sarah M.'s role at the current company?

Sarah M.'s current role is Wireless Consultaht.

Who are Sarah M.'s colleagues?

Sarah M.'s colleagues are Brett Bennett, Jim Mccuaig, Faizan Ul-Haq, Gail Turner, Shanta Miller, Rachelle Frenette, Jy T.

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